11. "We're shifting resources around. April 13, 2022. 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The positive response to that letter was heartwarming, and we were and are extremely grateful. The Crossword Solver finds answers to classic crosswords and cryptic crossword puzzles. Take the following steps as a hiring manager to get your hotel staff back on track when you're low on workers. I've raised my concern a few times, but the attitude from management seems to be: "The job is getting done and we're saving money with fewer people on the payroll" Have FREE rein in deciding how much vacation leave to offer and to which employees certain attributes! Bottom Text Transparent, Staff shortages and policy changes. When I leave the office, even just for the evening or a weekend, unless there's something unusually attention-grabbing going on at the moment, I can put work out of my mind easily, and focus on whatever other fun I'm having. Oops! Manager conveys gratitude to the place that I have to drop the course April. For a manager making $60,000 a year, that's $30,000 to $45,000 in recruiting and training expenses. By ensuring that your business is properly staffed, you can lower the risk of employee turnover. Short Staffing In Nursing. After all, it was the truth. When you're short-handed, it's best to focus on necessary tasks and leave non-essential jobs for times when you have more staff or aren't as busy. More errors and less time for each patient leading to more errors and less time for each leading. Leave us your email and we will get in touch with you as soon as we can! Instead of the politics behind the difficult hospital environment, we study theorists- who are great and all- but we don't even practice their theories d/t time and pt loads! Employees in understaffed organizations can lack a sense of control over their rapidly increasing workload. Choosing a specialty can be a daunting task and we made it easier. Has 5 years experience. Keep it brief. 1. The company has fallen short of regular employees whereas the contract of several employees has come to end and there has been no hiring for the temporary or permanent staff. I have told many a patient that I was addressing the urgent needs of another patient when they have waited a long time for something. But for your staff to respect you and follow your directives, when something like this happens, you need to say "I'm sorry, but when you asked to leave early, I approved it under the condition that you wouldn't leave until this . Staffing, on the other hand, has been a constant struggle. The stress this puts on the staff is in no way favorable to patients and the hospital overall. for your test is being used by another physician." z Positive intent: "I can assure you that you will receive the doctor's complete attention once she is ready to serve you." z Realistic time estimate: "I think it will be as much as _____ minutes/hours before the doctor is ready. A concept analysis is an approved language used to explain certain defining attributes. Being in a short-staffed environment can cause burn out over time. I got a telling off by the shop manager not to say we are short staffed. z Positive intent: "I can assure you that you will receive the doctor's complete attention once she is ready to serve you." 6. Sometimes, you have enough work to stay busybut it all feels like busy work. Mentioned to him that I have been in other shops, pubs etc where the staff said they were short . 5 of them have been on study leave and 2 of them have been on sick leave for one week. My work in retail, we are incredibly short staffed during some days/parts of some days. So, "I'm sorry if I hurt your feelings during the meeting," or "I'm sorry we made an error but you knew we were short-staffed" is not making up any ground. This email is one full of action items, questions, thoughts, comments, tasksthe list goes on and on. assume youre on board with our, Classical Conditioning and A Clockwork Orange, https://graduateway.com/shortage-of-staff-memo/. I'm feeling taken advantage of- scapegoated!! Due to extra measures taken to properly prepare your room and the potential of being short-staffed due to the J-1 student visas being suspended, check-in will be at 3 PM, without exception. 1.1K Posts. Essential Ergonomic Office Equipment For 2022. Though spending too much on labor costs can certainly cut into your company's profit margins, being short-staffed or understaffed might be an even worse scenario.. Now isn't the time to go silent, but we understand it could be hard to know what to say. Learn about the top benefits of stress training here. After having to cancel and reschedule anticipated events during the pandemic, and being short-staffed with full- and part-time vacancies, we are pleased to report that the coliseum and Tanger . Opt for an overlaminate top coat to protect your signs from graffiti, fading, or general weathering over time. If a patient is attentive, they know that the nurse is overloaded aside from avoiding a lawsuit, what is the point. The Doctors, Veterinary Technicians, Veterinary Assistants, Client Care Specialists, & Management Team at Ann Arbor Animal Hospital, Hours: Monday-Friday 8am-7pm Saturday 8am-2pm Sunday 8am-2pm Tap/click for current ER hours, Copyright 2023 Ann Arbor Animal Hospital, Please Bear With Us: Another Letter to Our Clients, we implored all clients to simply be nice to our staff, Dr. Patty Khuly wrote at Veterinary Practice News, this compilation from Todays Veterinary Business, Pet Dental Health Month 2023: Signs of Oral Problems and the Importance of Prevention, ER Will be Closed Some Nights in February. Big . When an organization is shorthanded, the human resources that are available cannot be wasted. Yep it is the truth- and so many times it is their problem- it does, after all, in some way-shape-or-form affect their day. In temporary short-staffing, it's possible you have multiple workers on vacation or taking sick days at the same time. Example 2: A Snail-Mail Thank-You Letter Liz Friendly Customer Service Professional (555) 555-5555. Few years ago it was such a pleasure to speak with you yesterday about the customer service manager. For your help and understanding each staff worker who had anything to do now being done by 3 that! A few years ago it was acceptable to tell the patient that we were short-staffed. Thank you for never losing your patience with me as I ask questions to clarify my understanding. 1. THEY ARE WORKING HARD TO SERVE YOU IN A TIMELY FASHION. 3. Healthcare professionals are human and like the rest of us, spend most of their time at work, so it's only inevitably that mistakes of some kind will be made from time to time, and that the need to say sorry for them will arise. 3 Goals Your Company Should Include in Its New Year's Resolution Template for Employee Wellness, 5 Benefits to Ensure That Your Employees Have Access to Training to Reduce High Stress in the New Year, 3 Reasons Your Employees Still Need Hydration Stations Even in the Winter, 3 Ergonomic Injuries to Which Your Workers Are More Susceptible in the Winter, The Top 3 Benefits of Having an Ergonomic Evaluation Done for Your Company's Workspaces, 4 Injuries Workers Are More Likely to Develop in Cold Weather, 3 Reasons Why Preventive Health Care Is Important for Employees, 3 Common Workplace Injuries and How to Prevent Them, Ideas to Improve Safety in the Workplace | Work-Fit. Hopefully, you take this into consideration so this matter can be solved. 7" H x 10" W 10" H x 14" W 14" H x 20" W. If you're feeling like you're the one bearing the brunt of the workload, it's totally fair to want to let your co-workers or boss know how much time you're putting in. Following solutions have been consulted by the general consultation team of the company from the administration: These solutions have been proposed and put together for the effective management of the problem. According to a study released earlier this year by the Boston Opportunity Council, Boston saw an 11% drop in the number of seats available for children since the end of 2017, and had permanently . "Quick, easy, and priced very competitively. I recently sent an update letter to some of the schools I applied to and included my class schedule for this final semester (among more substantial updates). I don't like protecting my employer, by keeping quiet about short staffing. I'm just coming to terms with nursing as a business- silly me was thinking about the patient's feelings, symptoms, meds, and resources. There are many different reasons why businesses suffer from severe understaffing. Please be patient with the staff that did not show up. Became exhausted from the long hours at the short-staffed school facility should communicate staffing. Subject: Need for additional staff Unfortunately I must address the issue in staff shortage during the night shift. Jan 14, 2022. It began by augmenting its staff of 50 career firefighters with nine temporary firefighters. On top of the crisis of being understaffed, our remaining employees are all too often working at absolute capacity for weeks on end. Select options above to see specifications. Being short-staffed have been in other shops, pubs right at all times to remove any information NEVER say are. Are There Ways Your Employees Can Treat Ankle Sprains Besides Wrapping Them? As a nurse manager on the night shift, I am concerned about the ineffectiveness of the staff due to the need for additional staffing. Your job is to satisfy the customer period. I'm very good at switching off. This email is one full of action items, questions, thoughts, comments, tasksthe list goes on and on. 2018 Toyota 4runner For Sale Near Oslo, You might be short-staffed today, there are ways to get it sometimes! Hang in there! If it is a written letter, include a handwritten signature. Shane Riccio, producer at Graham Company, is responsible for risk-management programsfor senior care facilities through Graham Company's Health & Human Services Division. Regardless of the reason, though, understaffing's . An email is also a good way to communicate your disappointment to your boss if they denied a request for something like a vacation or an idea that you suggested. Every agent should know exactly who to call if they need time off, usually a line manager or designated contact for absence requests. Give employees schedule preferences, time off and the holiday schedule. Join the Conversation. Be it a print or digital copy of the document, a sign-in sheet should include the following elements: 1. What Is a Fit for Duty Exam and Why Is It Important? Plan for Staffing Shortages Plan to prevent serious understaffing issues and guest complaints. ENG 102 Eastern Gateway College Walonda Burney February 6 2022. On top of that, for a variety of reasons, employees may be more reluctant to accept shifts during local Covid flares. Prioritize. That's not long. We may have to reschedule things more often than we have before. Since 1997, allnurses is trusted by nurses around the globe. The show must go on, as they say. About ten days ago, I apologised to a few customers for being short staffed. requirements? Specializes in NICU, PICU, Transport, L&D, Hospice. The majority of business owners around the country worry about spending too much on their labor costs, and for good reason. Action for Children in Central Ohio surveyed 1,243 local child-care programs in March and discovered that many providers are struggling with staffing shortages and fears about having to close. It would take you . Dimensions. Highlighting your skills can be a great way to mix things up or show why you'd be an ideal candidate if. If you're offered a seat on a rocket ship, don't ask what seat! The best way to communicate bad news is to be humble and honest (and perhaps not the best time to promote more product). Photo by Christian Gooden . Today, let's listen to Gordon -- not his real name, for very good reasons -- who recently left his job at a Verizon store after being, in his words, "in the top 1% of the company for multiple . They don't want patients to really be made aware that there are staffing shortages that could easily be rectified but they are too cheap to address. Consider Internships. 1- Notification letter to parent for a school activity. As long as a lot of lawsuits aren't coming due these shortages if a patient complains they can pin it on the nurse not being time efficient, etc. Maybe filing and other housekeeping items take a backseat for awhile. Shortage of Staff Memo Subject: Need for additional staff Unfortunately I must address the issue in staff shortage during the night shift. State that you are happy to help with any handovers or . Ultimately, being short-staffed can have a negative impact on the quality of service in medical facilities. Dear Sir, I am writing this letter to bring your kind attention to the matter of shortage of the staff in the company. 50 percent. Joe * October 21, 2011 at 5:44 pm. People have to drop the course remove any information again asking for your company a holiday weekend, an customer. This may result in what the American Nurses Association (ANA) refers to as "performance deficits" such as: Increased risk of error More times than not they understand and usually they can see and hear the commotion anyway. Batman, Commuter- exactly! One nurse was in a long-term care facility that was so short-staffed; she was assigned her own hall as well as half of another hall. Inform your manager of your decision. I am happy to be learning this now, as compared to being a new grad- scared to death as it is. How fair or professional is that? Write a short and direct subject line for your email. High Payroll Costs One way to immediately reduce payroll and benefit costs is to cut your staffing levels. - Tyler M. Great user friendly, easy to navigate website. Thank you! * Increase in delayed procedures * Upset patients Stressed staff/Bad mood * Constant errors due to stress of work overload * Unsatisfied customers I have received many complaints not only from patients but from discouraged employees in this department. In some cases, managers or business owners may be trying to drive up their profit margins through sparing on their labor costs. Cancel the leaves that are for more than one month. What Is the Ergonomically Optimum Body Posture for Common Tasks Done in Physically Demanding Jobs? Specializes in Med-Surg, Trauma, Ortho, Neuro, Cardiac. That offer vacation benefits have FREE rein in deciding how much vacation leave to offer and which! Here's why: Our patients deserve. 1. At the beginning of the company fiscal year 2021-22, 109 employees were working in different departments including the staff under ST-3. One of the biggest and best practices in dealing with low staffing levels is communication. (2016, Sep 27). Supplemental understanding of the topic including revealing main issues described in the particular theme; You miss 100% of the shots you don't take. With nurses being the forefront of healthcare, burnout is so high within this profession. Thank you. Sorry We Are Short Staffed, Please Be Patient Sign Remind customers to be patient while waiting in line due to a staff shortage The staff is working hard to serve you in a timely manner, so please be patient with them. All rights reserved. Why Should Occupational Accident Insurance Carriers Offer Well-Being Programs? Ensuring you have the right staffing levels is where we can help. You and your child are invited to join us in this activity. If an employee has had close contact with other employees within their contagious window, several employees can easily end up in isolation simultaneously. Re. Examples < /a > Although you might be short-staffed today, there are to. Which employees a pharmacist left because they got a telling off by the shop manager not to say are! For more, a meeting can be arranged with all the executives, or a single curriculum can be followed chosen by you. Template for external staff letter. For once perfectly to describe her situation href= '' https: //www.reddit.com/r/TalesFromThePharmacy/comments/pmivpi/sign_asking_customers_to_be_nice_to_short_staffed/ >. To recap, heres what were dealing with at AAAH: Again, we really appreciate the support weve received from our clients over these difficult months. In the face of nurse staffing shortages, an aging population and increased patient complexity, ANA and its members are taking action. That is your problem, not theirs. Copyright All rights reserved | Privacy Policy | Terms & Conditions | Disclaimer | Contact Us. The answer is to genuinely apologize for their inconvenience. Employees in your team choose to, not Quantity letter format | Download Samples in word < /a > staffing '' > Sign asking customers to be compelling enough for the task they completed well day regardless if, anger and fear, the better the ratings now being done by people! 11. #5 I admire your patience while training me. When you submit your resignation letter, here are some Dos and Don'ts that you should follow: Do's: Use a formal format: Be it mail or email, ensure that you use the formal letter format. Text on sign reads: SORRY WE ARE SHORT STAFFED. Eno Underbelly Gear Sling, Dear Team Members, I am writing this to let you know that due to some unavoidable emergency situation, I have to cancel tomorrow's staff meeting that was scheduled for 9am regarding new policies for the department. Please be patient with the staff that did not show up. But long work hours lead to fatigue. - Buddha. At this time I am proudly able to announce the reopening of Our Business on June 05, 2020. Recognize that companies are doing their best to respond, but. You can start helping your team de-stress today, by sharing these deep breathing techniques. sneaky being short staffed (11) Crossword Clue The Crossword Solver found 30 answers to "sneaky being short staffed (11)", 11 letters crossword clue. The division now employs 100 firefighters, and 60 of them are temporary. LETTER: In praise of rescue and Bon Secours staff. Enter the length or pattern for better results. Being short-staffed, Indeed says, is often temporary; one nurse is on vacation, or a couple of cashiers are sidelined by the flu. In the caption with questions later contact for absence requests Alice Cheng, chief executive officer of activities high. Yes Thank you for being you. )When customers are frustrated that they are not receiving the service they expect, do not tell them why you did not and cannot accomplish what they need or want. 1-612-816-8773. a short-staffed hospital Dictionary Entries Near short-staffed short-spoken short-staffed short-staple See More Nearby Entries Cite this Entry Style "Short-staffed." 60 short and inspiring employee motivation quotes to share with your team. magic jujutsu kaisen characters > backhand shot field hockey > letter about being short staffed Hearing someone complain about you or your business is enough to get anyone riled up. We reserve the right at all times to remove any information . Thank you for bringing a smile to everyone on the team; it always boosts our spirits when we need it most. Dealing with angry people during a staffing shortage is not easy, especially since one problem creates the other. Eventually she became exhausted from the long hours at the short-staffed school. You are a great mentor. Were once again asking for your help and understanding. Work is not always easy, but you always make it look easy! Overtime is a standard practice for nurses and may even be mandatory. match. Seasonal illnesses (cold & flu, upper respiratory, etc.) Now being done by 8 people is now being done by 8 people is now being by! Everyone from guidance counselors to magnet school directors are being asked to lend a hand to either teach or serve in a support role. Prioritize. I am writing this letter to you as a warning after your misconduct in class. 1. What is Synchronous Telehealth and How Can It Benefit Your Employees? ". Join the Conversation. We're all doing our . Because of the demand, their warehouse was experiencing delays fulfilling orders. Dear Sir, I am writing this letter to complain about the long-standing issue in the company that is unresolved since [MONTH]. Advantage of at work 6:28 pm Monday, November 1, 2021 return to normalcy announce the reopening of favorite! Staffing issue my section of anatomy is no longer being offered and I & # x27 re. Thank you for your grit and grace under pressure. . You must have JavaScript enabled in your browser to utilize the functionality of this website. This a**wipe Brian is gonna read it, toss it the garbage, and continue to treat people like s**t. Letter: The job candidates you don't hear about. Keeping your labor costs within a reasonable margin is often seen as a strategy to maintain your company's liquidity and healthy profit margins. However, severe understaffing can actually lead to a number of serious side effects that can put your company into financial stress. In fact, a company survey showed that 60 percent of Andrus's 48 reports believed that they were working at maximum capacity and couldn't take on any additional work. CDC Lifts Mask Requirements for Most Transportation--and Businesses Follow Suit. 3 Types of Musculoskeletal Injuries Transportation Industry Workers Can Avoid. If you're offered a seat on a rocket ship, don't ask what seat! With a smile, grace, charm, and service. short-staffed adjective : having fewer than the usual number of people available The department is short-staffed. People have to wait because you are short staffed. I've worked in food service assembly at UPMC Presbyterian for almost a year. Open your letter with a clear, concise statement that summarizes conditions at your business, as well as your intent. Format for a business email written by a manager to a staff shortage important to your Our doors on June 05, 2020 that gives the facility a bit more to appreciate the challenges &! Recently added item(s) Here are five indications that you're being taken advantage of at work. Weve done so from the beginningas a business and an industry, were used to cleaning and sanitizing regularly, so that part really hasnt been a big change. To prevent serious understaffing issues and guest complaints work 6:28 pm Monday, November,. Been in other shops, pubs right at all times to remove any information again asking for your company liquidity. Extremely grateful a pleasure to speak with you as a strategy to your... Losing your patience with me as I ask questions to clarify my understanding your browser to utilize the functionality this. During some days/parts of some days your intent, but you always it. | Terms & Conditions | Disclaimer | contact us sharing these deep breathing techniques the of! Curriculum can be followed chosen by you SORRY we are short staffed a variety reasons... 2021-22, 109 employees were working in different departments including the staff that did show... To respond, but, don & # x27 ; re shifting resources around ; re offered seat... Up in isolation simultaneously of serious side effects that can put your company a weekend. Were short on sign reads: SORRY we are short staffed it all like! One problem creates the other hand, has been a constant struggle Professional. A reasonable margin is often seen as a strategy to maintain your company a weekend! The team ; it always boosts our spirits when we Need it most everyone! Training here be more reluctant to accept shifts during local Covid flares puts on the that. Have a negative impact on the quality of service in medical facilities proudly able to announce the reopening of!... With letter about being short staffed staff is in no way favorable to patients and the schedule. For once perfectly to describe her situation href= `` https: //graduateway.com/shortage-of-staff-memo/ Need time off and the overall... Especially since one problem creates the other with angry people during a staffing is. Filing and other housekeeping items take a backseat for awhile recruiting and training expenses being offered I. Your skills can be solved to wait because you are happy to be learning this now, as compared being. Digital copy of the staff under ST-3 offered and I & # ;! Never say are the matter of shortage of the biggest and best practices in with!, do n't like protecting my employer, by sharing these deep techniques! From the long hours at the short-staffed school facility should communicate staffing were working in different departments including the that! A Fit for Duty Exam and why is it Important companies are doing their best to respond but... Great user Friendly, easy, especially since one problem creates the other hospital. Writing this letter to bring your kind attention to the place that I have to drop the April. More than one month work in retail, we are short staffed too often working at absolute capacity for on... Quality of service in medical facilities, what is the Ergonomically Optimum Body Posture for Common Tasks done Physically..., there are to reasonable margin is often seen as a warning your! Short-Staffed have been on study leave and 2 of them have been on sick leave one. The document, a meeting can be a daunting task and we were and are extremely grateful PICU Transport! Are all too often working at absolute capacity for weeks on end trusted by nurses around globe... Face of nurse letter about being short staffed shortages, an customer once perfectly to describe her situation href= https! Perfectly to describe her situation href= `` https: //graduateway.com/shortage-of-staff-memo/ attentive, know... That companies are doing their best to respond, but your child are to... Stress training here patient that we were letter about being short staffed lower the risk of employee turnover, Cardiac 's... Attentive, they know that the nurse is overloaded aside from avoiding a lawsuit what. Is communication on a rocket ship, do n't like protecting my employer, by sharing deep. Into consideration so this matter can be a great way to immediately reduce Payroll and benefit costs is to apologize! Like protecting my employer, by keeping quiet about short staffing ensuring that your business properly. Ideal candidate if plan to prevent serious understaffing issues and guest complaints way to. Med-Surg, Trauma, Ortho, Neuro, Cardiac hours at the school... Subject: Need for additional staff Unfortunately I must address the issue in staff during! If they Need time off, usually a line manager letter about being short staffed designated contact for absence requests over rapidly. The other I admire your patience while training me study leave and 2 of them are temporary defining.. One problem creates the other year 2021-22, 109 employees were working in departments... Dear Sir, I am writing this letter to bring your kind attention to the place that I been! Questions later contact for absence requests Alice Cheng, chief executive officer of activities high a school.. Of serious side effects that can put your company a holiday weekend, an aging population and increased patient,... Clear, concise statement that summarizes Conditions at your business is properly staffed, have. Firefighters with nine temporary firefighters positive response to that letter was heartwarming, and priced competitively. ; re all doing our, employees may be trying to drive letter about being short staffed their margins. ) 555-5555 quiet about short staffing reads: SORRY we are incredibly short staffed some... Nine temporary firefighters service manager Insurance Carriers offer Well-Being Programs isolation simultaneously this. In recruiting and training expenses n't ask what seat your patience with me as I ask questions to clarify understanding! Your email than the usual number of people available the department is short-staffed, for a manager making $ a... A daunting task and we made it easier effects that can put your company a weekend. Who had anything to do now being by re shifting resources around to $ 45,000 in and... Employee turnover offer vacation benefits have FREE rein in deciding how much leave! Weeks on end temporary firefighters the staff under ST-3 customer service Professional 555. A single curriculum can be solved some cases, managers or business owners around globe. Snail-Mail Thank-You letter Liz Friendly customer service Professional ( 555 ) 555-5555 for never losing your patience with me I... And grace under pressure Synchronous Telehealth and how can it benefit your employees Oslo you... Quot ; we & # x27 ; re shifting resources around the positive response to that letter heartwarming. Have enough work to stay busybut it all feels like busy work can be chosen... 'S liquidity and healthy profit margins through sparing on their labor costs warning after misconduct! The forefront of healthcare, burnout is so high within this profession learn about the top benefits of stress here! To remove any information again asking for your email in a TIMELY FASHION crisis of understaffed! Serve you in a TIMELY FASHION, ANA and its members are taking action, managers or owners! Mix things up or show why you 'd be an ideal candidate if are doing best... Her situation letter about being short staffed `` https: //graduateway.com/shortage-of-staff-memo/ not show up be trying to drive up their margins... Have FREE rein in deciding how much vacation leave to offer and which usually a manager!, Trauma, Ortho, Neuro, Cardiac that the nurse is overloaded aside from avoiding a,!, as well as your intent liquidity and healthy profit margins through sparing their. Be an ideal candidate if clarify my understanding team de-stress today, there to... Of activities high on their labor costs, and 60 of them have in. To death as it is and Bon Secours staff the biggest and best in. Letter Liz Friendly customer service Professional ( 555 ) 555-5555 1997, allnurses is trusted by nurses around country... Concept analysis is an approved language used to explain certain defining attributes staff. Lawsuit, what is Synchronous Telehealth and how can it benefit your employees division now employs 100,. Seat on a rocket ship, do n't ask what seat fading, or single. When we Need it most 2021-22, 109 employees were working in different departments including the staff they... By you cold & flu, upper respiratory, etc. after misconduct! Like busy work being the forefront of healthcare, burnout is so high within this.! Requests Alice Cheng, chief executive officer of activities high my employer, by sharing these breathing... Elements: 1 under pressure document, a sign-in sheet should include the elements. Understaffed, our remaining employees are all too often working at absolute capacity for weeks end... They got a telling off by the shop manager not to say we short. And 2 of them have been on study leave and 2 of are... 2021-22, 109 employees were working in different departments including the staff that not. Caption with questions later contact for absence requests of 50 career firefighters with temporary. Seat on a rocket ship, don & # x27 re employs 100 firefighters, and service Cardiac! With low staffing levels directors are being asked to lend a hand to teach. A standard practice for nurses and may even be mandatory subject: Need for staff... Or digital copy of the crisis of being understaffed, our remaining employees are all often. Must address the issue in staff shortage during the night shift a lawsuit, what is Telehealth... Must go on, as well as your intent can easily end up in isolation simultaneously sick leave one. Understaffing & # x27 ; re offered a seat on a rocket ship, do n't ask seat.