even if its $8 an hour. They are on a power trip. Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. @retailjunk-e: I have worked at the forever in Times Square, NY for two months in the summer. They were just a bunch of dumb ### who didn't know ### and who used Sharpies as lip and eye liner. I hear they are pretty bad in the SoCal stores. All your employees are important down to the janitor. Search. Ratings by category. This [censor]. In addition to shifts in consumer behavior, Congressman Garcia believes the record breaking store closures is largely due to the "impact of the negative roles of private equity in retail services area.". You write a cover letter for a job at Forever 21 by focusing on your desire to grow within the company and inspire style and confidence in others. this is my first job and i've learned a lot while being here when it comes to the retail business, it has been a great place to start off for my first job. For most positions, the hiring steps typically include: In some cases, a second or group interview. This review was chosen algorithmically as the most valued customer feedback. Complaints about Forever 21. I'm a 5'6 girl like 55kg and you want me to lift like 80-90% of my own weight? . No one can do that. Salary/Benefits. 25% of Forever 21 employees are Hispanic or Latino. Good luck! What did they do? In her complaint, she cited that male supervisors at Forever 21 store insulted her and subjected her to bias because of her transgender identity when she started transitioning, whilst still working at the store. Florence V. Aurora, CO. 157. . Not a word was said to them. U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) recommended fines in excess of $100,000 for three different retail locations in Northern New Jersey and Manhattan in New York City for "serious safety hazards", for which they had been cited since 2010. The staff at Forever 21 come from unusually diverse demographic backgrounds. Forever 21 competitors include American Eagle Outfitters, Gap Inc., Nordstrom, Talbots, PacSun, Coach, Chico's FAS, Neiman Marcus Group, Anthropologie, Aeropostale, Charlotte Russe, GUESS, Bath & Body Works, The Children's Place, Victoria's Secret, Payless ShoeSource, Gapkids & Baby, RadioShack, Chinos Holdings, Inc., Bananas. Their stores are run by a bunch of ### girls in their 20s who are on a power trip. @Killa: It's a great job for someone is looking for good hours maybe if you're in school as well. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity. If that isn't good customer service then i dont know what is. I'm out of money, and I'll be calling the Department of Labor on this store. Forever 21 - this company has a lot to improve on, Forever 21 - summer dress for a little girl. So I totally agree with everything that is being said. Forever 21 Employee Reviews Review this company. Is it not the manager's responsibility to make sure they schedule enough people to maintain the store? Another Forever 21 employee, Chris Angelo recounted a similar story where the store he was working as a visual merchandiser suddenly announced its closure and even shut down a few days earlier than expected. Forever 21 reviews 194 M Maria123456789 of california, US Oct 01, 2022 4:38 pm EDT Poor quality. I know we had a responsibility to clean up the store, but the amount of time they kept us after closing seemed almost cruel at times, especially when i was attending high school during the school year. The retailer sued Brandy Melville for copying its copyright-protected prints. I'm just thankful that I'm done dealing with those slave drivers. All. Location. Our DM also doesn't seem to understand that you can't have only 4 people working the stock room, give each person 18 hours a week, send 30-60 boxes of shipment PER DAY and expect all the work to get done like it should. The whole time I stressed that I had another job and they said that it was fine. Entry-level positions are typically hourly positions that are customer-facing with an emphasis on providing customers with excellent customer service. Gucci filed lawsuits against Forever 21 for using blue-red-blue stripes that the luxury brand claimed to be their trademark, 2001 - Asian Pacific American Legal Center v. Forever 21. Why should I be on time if she wasn't? Forever 21 claimed that C Luce and Cornerstone Apparel, along with a number of other unspecified parties, copied one of their original creations. They are very lenient and willing to work with your schedule, whether it be a work or school schedule. 1.0. My biggest thing with them, is their payroll. At my store, there were a group of people that seemed to always be in good standing with the managers. Pros Free lunch on extended hours Cons Long hours during festive season Was this review helpful? the only fun thing about this job is the majority of my coworkers are such awesome people, we all suffer together. The next day, I got a call asking if I was going to show up for my next shift. What I was probably most frustrated by during my time at Forever 21 was the fact that I was never trained to be a cashier. We worked 11 hour shifts, setting up clothing, while the managers walked around with their chins up in the air, didn't do a thing, and came down on us when we were tired, how we weren't keeping up to pace. @NEntwistle79 The only reason I kept my job was because I needed gas money for my car, and because of the many friends I made at work. 2012 - Department of Labour v. Forever 21. My mother does freight operation shipments for a living and she knows that they should have hired professional movers but they cost $50/hr so they decided to exploit little girls instead. Forever 21 Employee Reviews in Mississauga, ON Review this company Job Title All Location Mississauga, ON31 reviews Ratings by category 3.2 Work-life balance 2.6 Pay & benefits 2.8 Job security & advancement 2.9 Management 3.2 Culture Sort by Helpfulness Rating Date Language Found 31 reviews matching the search See all 8,584 reviews ! I knew people who worked at Hollister and other clothing stores, who only had to work four hour shifts. I dont know how you are as a manager, But ill tell ya, it would have been nice to have a manager tell me I did a good job on something. The hours are good. One time, I picked up a pile of clothes left in a fitting room only to discover that it was drenched in urine. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Turn on desktop notifications for breaking stories about interest? Forever 21 is ranked #20 on the Best Retail Companies to Work For in Los Angeles, CA list. Two months after her first return experience, she returned a $11.57 skirt she bought at Forever 21 only to receive $11.56. I asked her if she could give me a walkthrough of the store so that I can help people by knowing where the stuff is and she told me to find visuals and ask them. Forever 21 Employee Reviews Review this company. The national average salary for a Forever 21 employee in the United States is $31,438 per year. Gwen Stefani filed lawsuit against Forever 21 for trademark infringement. Im also a guy. They really don't care at all about their employees and view them as expendable. The retailer asked the court to order the destruction of all of the defendants infringing articles and to pay up all the profits they made from the sale of the infringing items, along with attorneys fees. Since overnight is out of the normal day hours you were planning to work, they should have asked if you could work, instead of demanding. So, yeah, maybe your store is "perfect", but a lot of stores AREN'T. Anyways, when the time came to open the store, I kept getting different hours for my schedule, including overnight to set up the store. Forever 21 - employee complaint. wow, you want to know what is really funny about this story is that i think ALL forever 21 and XXI's are like this. This lawsuit is ironic considering it came from another fast fashion retailer as fast fashion is known for knocking-off designers. she had the saddest expression on her face, and turned back around, and left. Concerned over the uncertainty and the terms and conditions of the lease, Jackson said "A lot of things arent adding up. We get so many tourists en route to Disney World, its so annoying. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. Overall, its good for those new to the workplace & looking for quick employment. haha. H&M claimed Forever 21 ripped off one of its tote bag designs, which featured a row of palm trees with Beach Please written across the front. Zippia gives an in-depth look into the details of Forever 21, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Forever 21. Granted Clothing, a local, family-owned business in Canada, filed copyright infringement lawsuit against Forever 21 for stealing and mass-producing their sweater designs on Forever 21's website. There was never a day where my feet weren't throbbing, my knees weren't aching, and my back wasn't sore after a shift at F21. So technically, I should have gotten my paycheck. All the managers are airheads, they screwed up my paycheck. Anna Sui sued Forever 21 in April 2007 for selling numerous womens clothing items that bear a striking similarity to Anna Suis collection at New York Fashion Week. Job Title. That being said, this company is a time bomb waiting to go off. Forever 21 is an industry leader with 30,000 employees and an annual revenue of $4.0B that is headquartered in Los Angeles, CA. And my friend who worked there said that at one point, she worked 7 days in a row, 8 hours a day and didn't get paid overtime. YES, if u are over the age of 18, we can keep you there till 5 AM. Job culture. I was earning 13 an hour and was hired as a visual and then told i was a sales associatesorry, ididnt bust my [censor] and get 2 fashion degrees to do "Go Bax" all day. i couldn't make it in tI'me to visit my family and i was so upset. The pay is low for the work I do. They should have told you beforehand if they were going to want you to work overnight hours. I completely agree, I worked there for about 4 months and also had issues with the way the managers treated their employees. Job Title. About everything. Forever 21 didn't respond to ABC News request for comment on notice of closures and severance pay for their employees. The lawsuit also involved Urban Outfitters. The lawsuit also contains claims of stealing from Autodesk and Corel. I spoke to over 200 Victorias secret employee son a case that we had against the store, and heard the employees had all the same issues there. She asked the court to require Forever 21 to recall and remove any items from commercial distribution or displaythat infringe copyrights as well as any promotional materials related to those dresses. And those who quit won't care. Sorry for your bad expirience there, but not all managers are like that. So please, stick it out, perform better and one day become their boss. One of my friends who was a head cashier told me that maybe it was because I was shy, but I knew a girl who had just been put on the registers who I'd never heard speak before. Innovation, fine quality, exceptional service and value.". A few weeks into Forever 21s restructuring, the employees are experiencing internal chaos. By the end of the 11 months I spent there, I didn't know anyone who had been working there as long as I had or longer who wasn't a cashier, and the managers were training people on register who had only been working there for weeks. Bad sign #11 It's not hard to take note, send it out. Those of you that are complaining about your hours being cut, well you probably weren't the best employee =/ sorry to tell you. busy and fun @gradstudent- I have received the scholarship that you kept applying for, and I am not chinese. Thats why im going to college to make something out of myself and to get away from Forever 21. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. The complaint has been investigated and resolved to the customers satisfaction. Location. I was shocked this had to be a illegal and it was just a loophole they took to get out of paying people that had been there since 4pm overtime. Another Forever 21 employee, Chris Angelo recounted a similar story where the store he was working as a visual merchandiser suddenly announced its closure and even shut down a few days earlier than expected. A free inside look at company reviews and salaries posted anonymously by employees. Staff members usually stay with the company for 2.1 years. All content is posted anonymously by employees working at Forever 21. I seriously do not know what the managers are there for they basically just stand up at the cash register at the end of the day to count the money and for some reason they take around 2 hours to do this with the help of 5 cashiers too. My manager then took me into the office and explained to me that when she had to ask other people to help me out, that made her look bad. Then come closing, they wondered why we were so behind. easily fixed!" They never respect your availability. If I can help it, I will never work there again. When the store I currently work for opened, none of the employees had to work overnight. if you werent getting paid over time its because you didnt work over 40 hours. 85 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. Job Title. Our store is aways messy and if they feel your going to slow they let it be known to everyone especially our store manager. My manager asked another employee to help me finish, and that employee went off on the manager (I guess she was having a bad day?). Thus the design is dated when. I have a friend that interviewed with them and she was asked "what type of clothes she wears, and this was for a HR position". But no matter what we told our managers, they wouldn't let us leave early, even if we had to get up for school the next day. you're a 50 year old working in a forever 21 and you make a few dollars more than me. According to Louiss complaint, which was filed in the Eastern District of New York court this past week, he worked as an assistant store manager from January 2014 through April 2015 at Forever 21s Kings Plaza location in Brooklyn, during which time a number of store managers, including Patrick Walmsley and Andy Liu, subjected him to same-sex sexual harassment, racist nicknames and ridicule., Louis further alleges that the managers took part in racial profiling of both employees and customers, telling him to keep the number of black employees who work as cashiers to a minimum and to generally watch out for black shoppers, because theyre ghetto and because they steal.. Forever 21 allegedly infringed designer Mara Hoffmans Chief prints. If the managers caught us doing anything remotely wrong, we would get yelled at. I didn't really get to see my coworkers or talk to anyone besides the customers in fitting room. After she walked out the store, she quickly walked back in because she probably had buyers remorse. Specialties: Welcome to the Forever 21 The Westchester store in White Plains, NY - safe, clean and full of the latest clothing and accessories for women, men and girls. and standing around filing their nails? Another stripe battle. The reason it took so damn long was because they didn't schedule enough people to work that day, previous closing shifts there were around 40 people working at least, but last night there were only maybe 15-20 people and all they could do was [censor] at us for not being fast enough. Unfortunately, their is no law stating who they can and cannot give their money away to( I dont think). What's worse is that these are NOT isolated incidents. Find out what life is like at Forever 21, then browse jobs and apply today! I can only remember one or two days since February that I haven't been in fitting room at all. Aggregate thousands of Forever 21 workers together and the damages may actually be quite high. Only gave me 3 hours pay when it should have been 10 hours. The fact that I was never put on the register and was constantly being banished to fitting room made me hate my job even more. 3.2 Work-life balance. Adobe filed lawsuit against Forever 21 for pirating Adobe Photoshop, Adobe Illustrator and Acrobat. I was blown away by how idiotic they were. Malaysia 13 reviews. )", 2012 - Jazzreeal Jones, Jessica Ramos, Shanelle Thompson, Alyssa Elias, Tiffinee Linthicum v. Forever 21. None of the information on this page has been provided or approved by Forever 21. I would definitely go back if possible. Designer Mara Hoffman filed another copyright lawsuit against the retailer for copying her Arrow prints. I know I sure won't. Bad sign #1 They've had two weeks to get on the ball, and I have not gotten it. Adidas sued Forever 21 over its three-stripe design signature on its athletic apparel. Help other job seekers by rating Forever 21. In addition we have a helpful community that may be able to help you resolve your complaint. We hire because we see potential in people.. and we know they could do it. Photographer Danny Clinch sued Forever 21 over unauthorised use of Tupacs image on clothing. Almost hit me in the head with a large piece of wood while she was "helping" my co-workers and I take out the trash. How Do You Answer, "Why Are You Interested In Working For Forever 21"? Employees in the top 10 percent can make over $67,000 per year, while employees at the bottom 10 percent earn less than $14,000 per year. I worked at Forever 21 in Michigan for almost 3 years. We finally did earlier this week. 2.6 Pay & benefits. I told this manager (the third one by now) that I told the other manager I was unavailable those two days, and she said that since I put "open" on my availability, I had to work. I only left the job to have the summer to think about college. As an introvert, Forever 21 really pushed me out of my comfort zone but in a way was positive. Bad sign #9. Forever 21 may also be known as or be related to Forever 21, Forever 21 Inc, Forever 21, Inc. and SPARC Group LLC. Gwens reps claim that Forever 21 is marketing, promoting, and selling products featuring a design virtually indistinguishable from Harajukus signature heart/box logo.. They took my pay stub and have yet to give it back. It left me wishing that the management could treat us all equally, and act as our coworkers instead of our friends. I only worked here one day so my opinion may not be the same as others. So I decided to go into the store myself and hopefully find someone more reasonable and knowledgable that I could talk to, someone higher up. @ilovemymarine: And that's funny you should mention that because I actually applied to Taco Bell! In the town I live in, Forever 21 took over the old Gottchalks space in the mall, and they held a huge career fair and I got hired as a retail associate. This would be my favorite yet only benefit. Job Title. Forever 21's mission statement is "Aropostale embraces acceptance, empathy and respect to promote a sense of unity. I see clothes on a daily basis which do not have proper labeling. AND D.M. She just doesnt care. It's ### and if you couldn't tell, I'm pissed about it. Jobs at Forever 21 See more jobs Fun workplace Sales Associate (Former Employee) - Miami, FL - December 28, 2022 Not so much great pay and if you have bad managers it's not worth it but it's pretty easy going and if you have fun coworkers it's not a bad job! I quit yesterday." The largest donation made to a political party by a Forever 21 employee was Bad sign #13. Fashion and accessories brand Valfr accused Forever 21 of selling phone cases and headphones that copied her own designs. I have worked in customer service for about 10 years and got a job there for seasonal because I was recently laid off and needed the extra cash. then everyone gets the rest. Forever 21 Employee Reviews Review this company. I told this manager (I talked to three different managers, by the way) that I was 100% unavailable to work Wednesday and thursday since I was going to be out of town, and he said that it was fine. never received" Resolved "poor customer service. United Kingdom 85 reviews. The wages at Gapkids & Baby average higher than the other similar companies, where the median salary is $40,618 per year. By the end of a night shift, the store would be a total wreck. Doesnt that show that he isnt a good boss. The first and second lawsuit was filed in 2012 and 2013. I have no idea if she held them liable at all but if it was me my family would have sued them. After months of speculation, the brand filed for bankruptcy on Sunday evening (29/9) and it would close down 178 stores in the US. But one of my bosses decided to go to another district and she replaces by someone else. The district manager made us stay open until 10 pm on christmas eve. I love the people, the job was geeat as a whole and it helped me learn so much, Job was relatively easy and my coworkers were nice, Customers are often rude and disrespectful. This was a great first job that really showed the ins and out of retail and customer service and allowed me to gain skills I can use at future jobs. Let the company know that this makes it stand out from its competitors and you would be honored to be a part of it. Heck, I wouldn't be surprised if she told me "good job!" Recently, Forever 21 announced that it is cutting back on the number of closures to 88 stores as a result of the company negotiating rent savings from landlords. This didn't seem to make a difference to the managers, as they continued to put me in fitting room and were always frustrated by my inability to do go backs. Kellman paid $14.46 for a pair of shorts but received $14.45 when she returned the shorts back to Forever 21. His favorite person out of everyone would get 28 hours every week while every one is stuck with 10 or 11 hours a week. Contact Us We may have already answered your question in our FAQ section, but if you can't find the answer you're looking for, please get in touch using one of the options below. The only benefit I receive from the company are bonuses if we make the monthly goal. Founded by South Korean husband and wife, Do Won Chang and Jin Sook Chang, in 1984, Forever 21 recorded $700,000 sales within first year of operation and has opened 700 stores all over the world. The Forever 21 website really was the poor relation to their store experience having had little attention spent on developing the site until very recently. How Do You Write A Cover Letter For A Job At Forever 21? Ratings by category. Really?! These include: The hiring process at Forever 21 varies by position but usually takes about one week from start to finish. Definately an unproffessional company and definately not a good place to work. These small amounts of time add up to around 20 or 30 minutes per day per employee. forever 21 is a really good store but really overprices some items but they have really great service. You're asking me if I'm going to my next shift? She then wrote my name down on a piece of paper and said Ok then! Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. I've spent the last two weeks busting my ### off, as have my 3 co-workers, working as fast as humanly possible to help get caught up on the shipment. United for Respect action with Sears, Kmart and Toys R Us workers protest in New York City, January 2019. 2017 - Former employee v. Forever 21. Usually, nothing. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. My biggest issue is they have an age and race discrimination practice. Fashion & Shopping. Please. The hours worked did not meet salary expectations, breaks were only 30 minutes, you're expected to maintain your section the whole shift with little to no help, and some of the managers have this "top-notch superiority" mentality that drives associates into quitting. The managers gave her the run-a-round, also, kept telling her "it's out of our hands". I said "Seriously? Forever 21 Employee Reviews Review this company. If you quit without notice, you are entitled to your check within 72 hours NO exceptions. It's all about being professional. I am seeking another job (or rather, was) because I need more money. Ramos, Shanelle Thompson, Alyssa Elias, Tiffinee Linthicum v. Forever 21 did n't get. Really overprices some items but they have really great service almost 3 years have my. Clinch sued Forever 21 employee was bad sign # 11 it 's not hard to take note, send out. Leader with 30,000 employees and an annual revenue of $ 4.0B that is n't good service! 21 is an industry leader with 30,000 employees and view them as expendable is ranked # 20 the. A way was positive to promote a sense of unity there again like at Forever in. In new York City, January 2019 bad sign # 11 it 's out of everyone would get hours! Stores, who only had to work for in Los Angeles, CA the district forever 21 employee complaints made stay! 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