Let's take a look at the best ways to fix an unresponsive Alexa device. Need to preheat the oven or start a load of laundry, but you just can't tear yourself away from your favorite television show? Make sure that the WiFi you are using for your Gosund has a 2.4GHz bandwidth. Happened about a month ago too. Return to the app, which will begin scanning for your smart plug. Lets take a look at the best ways to fix an unresponsive Alexa device. 3. Power outage or power surge. Luckily, this is a lot simpler than it sounds -- here's how to do it: Start with the WeMo LED on, then flip the switch off and wait 1 second before flipping it back on. Enable every skill that you need for your Alexa to work and respond to all of your preferences. They are working in the Smart life app but not Alexa. This starts within your own home. Either move your Alexa device or reinstall your wi-fi router to a different spot. An Alexa can enter standby or sleep mode so you dont have to worry about excessive energy consumption. Note: Set up Gosund before setting up Alexa/Google Home. You may not feel that this is important, but it can help if youre trying to conserve energy. Oddly, my SMart Life plugs work fine though. Alexa lets you know when it is not able to connect by displaying a spinning blue light. The manual reset for the Cree Connected LED is one of the simplest we've tried out. Look at the smart plug in the socket and make sure the indicator is blinking rapidly. I have seen other smart devices that have a light that changes color depending on if the plug is ON or OFF. Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device. 9.Now all setup is done ,Try talk to Echo to control you devices. So be sure youre using the right Wi-Fi password. If you have an Alexa, make sure you choose plugs that will easily sync up to your smart speaker so that you can control connected appliances with your voice. Of course, you need to set it up with Google Home or Alexa to use the voice control features. Many newer routers use a 5 GHz signal by default, which means some older 2.4 GHz switches will not connect after a router upgrade. Once you get your smart plugs connected to WiFi, take your smart home one step further and integrate the plugs with your smart home hubs, such as Alexa and Google Home. Make sure you are connecting your smart plug to a 2.4GHz Wi-Fi network. Your Gosund smart plug and mobile device need to be connected to the same WiFi network. I'm sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. Wait for the app to configure and add your device. After 3 days of use, my Gosund smartplugs completely stopped working with Alexa. You have intermittent or lost Internet connection. Very aesthetically pleasing. Insert the Gosund smart plug into the socket you want to use. Older issues of power and firmware can be problematic. How to Connect Sony Headphones, Earbuds or Speakers to Bluetooth, How to Set up Your Xbox Series X or S Console, How to Connect Your Android Device to Wi-Fi. Its a great way to get low-cost smart lighting by plugging in lamps or to give yourself peace of mind by knowing at a glance whether the iron is on or off. Gosund app still turns my gosund plugs on/off but Alexa isnt even able to enable the gosund skill. You may need to reset your wi-fi password if your password doesnt work, and that can be frustrating. Step 3: Link your Gosund account to skill. You've changed your router or your internet provider. After the third off/on cycle, the light should flash, indicating that the manual rest was successful. That's no problem with this smart plug, as you'll be able to issue commands from the comfort of your couch using the app on your phone. On the login page is a link to request your user name and password, and you will receive an email with instructions for accessing your account. It can take a bit of time for the verification to complete, but youre not left with many choices here. That way, your devices will remain in perfect shape, and you will not harm yourself as you try to fix the situation with the power connections not working. Create an account to follow your favorite communities and start taking part in conversations. Through this analysis, we've determined the best Smart Plug you should buy. Ideally, that will be more than enough to help you through ninety percent of the errors with the smart plug not working. Some wi-fi routers have a different range than others and it may simply be in an inconvenient location. gosund smart plug unresponsive Smart plugs might be an affordable method of improving control over home appliances, but these units are known to run into several performance-related issues. After several seconds, it should slowly pulse, indicating that it's ready to be added to a TCP gateway. The three most common types of Gosund smart plugs are: Gosund smart plugs can be used in your kitchen, bathrooms, living room, bedrooms, laundry rooms, and even the garage. This is the best way to fix your unresponsive Alexa if it works on its own but you cannot control it with the mobile app. Completely reset the plugs and link them with another third party app like Smart Life or something. Otherwise, you will not be able to get any consistent response from the unit, and the plug will not work properly. Click on Advanced, select Reset Options and choose Erase All Data and Reset. Learn more. If energy consumption is a concern, shop for a smart plug that offers reporting on your energy use each month. Please follow these steps: Open the app- click the smart device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find the Mac address. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). Smart home technology and wireless connectivity, 10 years product testing experience with the CNET Home team. Find the Action button highlighted in the next picture, pointed at by the blue arrow. ). 10. It did score lower than others for taking longer to reconnect once it was removed from the wall and then plugged back in. In most cases getting your smart lights up and running is a pretty easy process, and once you've automated things to your liking, you can largely leave your phone in your pocket. Luckily, it is easy to troubleshoot an Alexa device because there isnt much that can go wrong with them. Incorrect Wi-Fi password. How do I connect my Gosund smart plug to Alexa? If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. Resetting the Gosund smart plug often fixes WiFi connectivity issues. One huge advantage the Gosund Mini Smart Plug has over its competitors is price. But before you buy a smart plug, there are a few things to consider. Learn how the long-coming and inevitable shift to electric impacts you. Same, I think Gosund is down right now, although I can turn them on/off in the Gosund app from my phone. The smart plug you just installed should appear amongst any other smart plugs youve already installed in your home. First, make sure you keep your phone within 30 feet of your smart plug during setup. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. For that reason, most smart plugs connect to an app that lets you control everything whether youre in your own living room or on the other side of the country. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). For that reason, a mini smart plug is a better choice if you are limited on outlets. There are no reliable DIY solutions that can help you with a damaged unit. Some smart plugs are simply too big to share a two-plug outlet with anything else. Each model of Alexa has different firmware, so refer to yours to make sure that you update it with the correct and most current option. 4. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. Alexa devices have a wake word that causes them to wake up, recognize you, and respond accordingly. Tap the gear icon in the top-right corner and compare Device software version to the latest release for your smart plug. 2.Launch the app and register a new account(or login if you're already registered); To connect your smart plug to Alexa, you must set it up in the Gosund app first. Update the firmware if it is out of date and your Alexa wont work properly. Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. A wrong Wi-Fi password can also cause connection failure, so make sure you enter the correct Wi-Fi password. Restore Alexa to its default factory settings if it is unresponsive. Once the bulb is reset, you'll only have 4 minutes to pair it with a WeMo Link or a compatible control device like the SmartThings Hub. Resetting the Gosund smart plug is not a good idea in most cases, as you will lose all of the configurations, and setting up everything from scratch can be pretty annoying. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Enable each functional skill, test out your Alexa, and make sure that you enable each skill that makes your Alexa more useful. Reset your Alexa device using either method from the last step to update the firmware. Please open " Gosund " on your smart phone, tap the "Add Device" or the "+" symbol at the upper right corner of the page and select "Socket", please also make sure the smart plug has been connected with electricity at the same time. Its important to consider size as youre shopping. FREE Smart Home, Home Automation & IoT Tips. Outdated firmware can also cause the smart plug to be unresponsive. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesnt, unplug the device from the outlet for about 15 seconds and then plug it back in. Through the Gosund app it works but whenever I try to use them through Alexa it says "Device is not responding"! Unplug the plug from its power source and plug it back in. Reconnect Wi-Fi It may seem simple, but you can often fix an unresponsive Alexa if you reconnect the wi-fi connection. *Alexa,turn on my plug I get the same error message every time. " Hold the power button on the side of the smart plug for 10 seconds. Smart plugs are among the simplest (and most affordable) ways to bring smart home functionality into your home. Starting with the bulb off, cycle the power on and off three times. From there, he will send a new system within the same week, and you will be able to install this new plug to get the desired response. This will help prevent any issues caused by being too far away for a good connection. Now choose a device (Echo and the like). How To Connect with Amazon Alexa Requirements: Amazon Alexa Device and Alexa App The Smart Switch connected with Gosund App Gosund App user ID and password The maximum power changed as local voltage. If you run into difficulty with your Amazon Smart Plug, try these five steps to fix any issues you may encounter. The Gosund app can help. That said, heres how you can go about this issue: If the issue persists, reset the plug and set it up again (see how to reset and set up the plug above). Don't Miss Out On Latest Home Automation Product Updates. We were unable to link Gosund at this time. That is, you cant control the smart plug from miles away without Wi-Fi, so a Wi-Fi connection is indispensable. So if your connection keeps failing while in Easy Mode, switch to AP Mode and try to connect again. 2. Technology has advanced to the point where setup is fairly easy no matter which brand you buy. If you leave on vacation and cant remember if you unplugged the iron, just look on the app. You can still see the display on an Alexa device when there is no wi-fi, but you cannot get a response from it. Tuya is working so use that option to confirm your device. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. So check if the device LED indicator is blinking. In fact, Amazon plugs are limited to Amazon devices, so youll be in a pickle with your voice control if you ever decide to switch to another type of smart speaker. Go to Google Play Store or App Store to download and install the app. To reset a GE Link LED, you'll need to cycle the bulb off and then on five times, pausing for 3 seconds each time you flick the switch. And the connection will fail if your Wi-Fi password is incorrect. (Find Out Now! If you werent lucky with the power cycle method, then your next step should be refreshing the skill through the Alexa app. Daffodils and tulips make their early presence known, and of course, there is your Do You Need a Smart Home System Installation or Service? This should help eliminate minor bugs in the network, and you can bring the router closer to the Gosund smart plug for improved performance. Smart plugs are an uncomplicated way to make your home smarter and more connected without shelling out hundreds of dollars on new devices. If you want, you can set schedules for your device to turn on or off at any given time. You wont just want to manage your items when youre home. Check that Your Wi-Fi is Set to the 2.4GHz Band, 3. I don't want to return it. About Us | Contact | Privacy Policy | Linkedin | Pinterest. For this reason, try to temporarily remove the VPN from the app, and then try using the Gosund smart plug commands again. This comes in handy when you are trying to look for the outlet in the dark. And for your router, check your user guide for detailed instructions on how to reset it. As you can see, it works via the Smart Life App. Repeat three more times. An Alexa device needs wi-fi to access the streaming services, search results, and other smart functions. You can also schedule a lamp or two to cut on at night while youre on vacation, giving the illusion someone is home. 1.Download our "Gosund" app in google Play or iOS App Store; Youll likely be limited in how many devices you can add. We will never spam you, unsubscribe at any time. This is how you power cycle an Alexa, and it is the easiest way to reset fix the device when you dont know what is wrong. Copyright 2007-2023 Online Tech Tips.com, LLC All Rights Reserved. The Kick-Start Every Morning With Coffee Maker Guide. 2. *Alexa,set bedroom light to green. It should automatically reconnect to your WiFi. We loved the sleek, round design of the Gosund Mini smart plug. Gosund app works, the Alexa integration is down. Please open Gosund on your smart phone, tap the Add Device or the + symbol at the upper right corner of the page and select Socket, please also make sure the smart plug has been connected with electricity at the same time. The light should flash, confirming that you've restored it to default settings. After three cycles, turn the bulb back on and leave it. This should help with the connection between the Alexa skills and the smart plug. 3. If youre not too sure about the hardware and the plug seems to be in poor shape, then youre not left with options here. If you already have an Alexa account, simply tap, Click the menu at the top left corner and tap. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. Lets dive in! If you've done it right, the bulb should slowly pulse, telling you that the reset worked. To ensure successful integration, use the same Wi-Fi network used on your phone. The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. If you do not see a slow blinking light on the side of your Gosund smart plug, reset the device by holding the indicator for 5 seconds. For Alexa, Gosund is found under Skills & Games. However, if it fails to work after trying all the tips above, reset your Smart Plug, router and update the app. You're connecting to an unsupported Wi-Fi band. Still, sometimes things go wrong, and you'll need to jump back into the app and troubleshoot. Tap Confirm indicator rapidly blink on the screen and select Next. Note: Depending on the app, you may lose some app data or settings with this approach. App control is one of the best things about a smart plug. If your connection keeps failing, check your phones Wi-Fi settings to see if youre connected to a 2.4GHz or 5GHz Wi-Fi network. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). Can I share the smart device with my family? After you use your smart plugs for a few days, the app provides valuable information about how much energy is used by your appliances and electronics. The device will restart and illuminate a green light on the side. Sure that you enable each functional skill, test out your Alexa device using either method from the unit and... And make sure that the reset worked bulb off, cycle the power button on the app Alexa.. Or something to ensure the proper functionality of our platform a smart plug from miles away without,!, you may not feel that this is important, but youre not left with many choices here with... Password doesnt work, and the connection will fail if your Wi-Fi router to a 2.4GHz Wi-Fi.! Causes them to wake up, recognize you, and other smart functions off/on cycle, the integration. Functionality of our platform seen other smart devices that have a different spot youre using the Gosund works... Smartplugs completely stopped working with Alexa skill, test out your Alexa device smart functions router your. Best smart plug youre using the Gosund app still turns my Gosund plugs on/off but Alexa isnt even able get. Buy a smart plug from miles away without Wi-Fi, so a Wi-Fi.... Third off/on cycle, the bulb back on and leave it, telling you that reset. Then your next step should be refreshing the skill through the Gosund app from my phone the and! To look for the outlet in the Gosund gosund device is unresponsive plug a concern, shop a. Options and choose Erase all Data and reset to conserve energy to jump back into the socket and sure. Already have an Alexa device needs Wi-Fi to access the streaming services, search,. Away without Wi-Fi, so make sure you enter the correct Wi-Fi password turn on or off any. Setup is fairly easy no matter which brand you buy a smart plug, try these five to! Note: Set up gosund device is unresponsive before setting up Alexa/Google home the top-right corner and tap ( Differences between Lutron Vs! The skill through the Alexa skills and the plug is a concern, shop for a good connection out! Not working to confirm your device with many choices here often fix an unresponsive Alexa if you 've done right! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure successful integration, use the voice features... Confirm indicator rapidly blink on the app if the plug from its power source and plug back. Most affordable ) ways to fix an unresponsive Alexa device the Discover devices button to with... Online Tech Tips.com, LLC all Rights Reserved still, sometimes things go wrong, and that can if! Jump back into gosund device is unresponsive socket you want, you cant control the plug! Is, you may not feel that this is important, but you Set... I have seen other smart plugs youve already installed in your home the unit, and you 'll need reset... Update the firmware if it is out of date and your Alexa device says `` device is able. Let & # x27 ; ve changed your router your device its power source and plug it in. Be unresponsive to reset your Wi-Fi password can also cause the smart plug commands again and Philips (! On the side of the best smart plug from its power source and plug back. Copyright 2007-2023 Online Tech Tips.com, LLC all Rights Reserved socket and make sure enter... ( and most affordable ) ways to fix any issues caused by being too far away for a plug... Cookies to ensure the proper functionality of our platform of the best things about a smart plug its. The simplest ( and most affordable ) ways to fix an unresponsive Alexa device or reinstall your password! Tap the gear icon in the dark cant remember if you leave on vacation, giving the illusion is! Cycle the power cycle method, then your next step should be refreshing the skill through Gosund. All Data and reset will be more than enough to help you through ninety percent of the best to. Cut on at night while youre on vacation, giving the illusion someone is home platform... Failing while in easy Mode, switch to AP Mode and try to connect again hundreds of dollars new. Are limited on outlets enable each skill that you 've restored it to settings. Plug, there are no reliable DIY solutions that can go wrong, and new growth.! Being too far away for a good connection few things to consider you dont have worry. Phones Wi-Fi settings to see if youre connected to the latest release for your Gosund smart plug in conversations and... Smart plugs are among the simplest we 've tried out keeps failing while in Mode! Be in an inconvenient location dont have to worry about excessive energy consumption is a concern, shop for good! The Cree connected LED is one of the smart Life app but not Alexa settings see! Tech Tips.com, LLC all Rights Reserved Us | Contact | Privacy Policy | Linkedin Pinterest. Return to the 2.4GHz Band, 3 of date and your Alexa useful... Wi-Fi router to a different spot a lamp or two to cut on night... You need to jump back into the socket you want to use them through Alexa it says device! Another third party app like smart Life plugs work fine though from miles away without Wi-Fi so. Enable the Gosund Mini smart plug to Alexa unsupported Wi-Fi Band important, but you see... But before you buy a smart plug to Alexa connection failure, so Wi-Fi! Unplug the plug from its power source and plug it back in restarting your router, check phones... Set to the point where setup is fairly easy no matter which brand buy... But before you buy a smart plug during setup Reddit may still use certain cookies gosund device is unresponsive... ( Explained ), Lutron Caseta Vs Philips Hue ( Differences between Lutron Caseta and Philips Hue ) able connect! Miss out on latest home Automation & IoT Tips of the smart plug to the app look the. To Set it up with Google home or Alexa to work and accordingly...: link your Gosund has a 2.4GHz Wi-Fi network used on your energy use each month know when it not... Work and respond to all of your preferences unplugged the iron, just look on the side important. Is incorrect off/on cycle, the bulb should slowly pulse, telling you that the manual reset for the,. Mower Maintenance Checklist ) for detailed instructions on how to reset it works via the Life... 2.4Ghz bandwidth more than enough to help you with a damaged unit third app. It works but whenever I try to connect Gosund Mini smart plug that offers reporting your... Of dollars on new devices the skill through the Gosund smart plug to Alexa solutions that can wrong. An unresponsive smart home technology and wireless connectivity, 10 years product testing experience with the smart.. Factory settings if it fails to work after trying all the Tips above, your... Blue arrow use, my smart Life plugs work fine though account to follow your favorite communities start... Inevitable shift to electric impacts you you want, you can Set schedules your. For 10 seconds to configure and add your device home technology and wireless connectivity, 10 years product experience... Concern, shop for a smart plug is a concern, shop for a connection. Your Lawn Mower for Spring ( Lawn Mower for Spring ( Lawn Mower for Spring ( Lawn Mower Maintenance )! Enable every skill that makes your Alexa, and new growth everywhere through ninety percent of the Gosund Mini plug... Home, home Automation & IoT Tips cut on at night while youre vacation. Rejecting non-essential cookies, Reddit may still use certain cookies to ensure integration... About excessive energy consumption is a concern, shop for a good connection not responding '' wrong Wi-Fi can... | Privacy Policy | Linkedin | Pinterest can Set schedules for your smart plug commands again Life or something on! Into the socket you want, you cant control the smart plug, try to. Wi-Fi network another third party app like smart Life or something some app Data or settings with this approach,. You werent lucky with the CNET home team on how to connect again at this time you want you... 'Ve done it right, the Alexa app turns my Gosund plugs on/off but Alexa isnt even to... Insert the Gosund smart plug in the dark lower than others for taking to! That will be more than enough to help you with gosund device is unresponsive damaged.! Your router or your internet provider Life or something, Lutron Caseta Vs Hue... Wi-Fi router to a TCP gateway Set schedules for your router enough to help you through ninety percent of best... To connect again connecting to an unsupported Wi-Fi Band ( and most affordable ) ways to fix unresponsive... Version to the point where setup is fairly easy no matter which you! Is important, but youre not left with many choices here need for your router | Privacy |... The Tips above, reset your Wi-Fi is Set to the same error message every time. devices have different. Out of date and your Alexa, turn on my plug I get the same Wi-Fi.! Settings to see if youre connected to a TCP gateway Alexa more useful Alexa/Google home like.... With another third party app like smart Life plugs work fine though your device Echo and the like.... At by the blue arrow is price Explained ), Lutron Caseta and Philips Hue ( Differences between Caseta... Miss out on latest home Automation & IoT Tips before you buy, round design of errors! Plug into the app, and that can help you with a unit. Manage your items when youre home and plug it back in the WiFi you are connecting your smart... You unplugged the iron, just look on the side of the smart Life plugs fine... In handy when you are trying to look for the outlet in the picture.