Is Raising Fares and Tolls; One Subway or Bus Ride Will Cost $2.75", "$121 For a Monthly MetroCard! [125][126][127] Both models allow customers to purchase any type of MetroCard through a touchscreen. The MetroCard has a magnetic stripe, but both the track offsets and the encoding differ from standard Magstripe cards. The Washington Metro Transit Authority sells a special card for frequent users of public transportation. Cash transactions are required for purchases of less than $1, and they can return up to $9 in coin change. If the issue youre having is listed on this page, fill out and submit the related form. Since you can't currently check your Metrocard balance online, you'll need to go to a subway station or check your balance on the bus. If your card is not registered or you didn't record the card's serial number, we can't replace your card. The Student MetroCard is issued to New York City public and private school students who live within the city limits. Including Limited-Stop and Select Bus Service buses. The transfers must be made within two hours in order or in reverse order, unless otherwise specified. [151], For much of the MetroCard's history, images were printed only on the back side of MetroCards. It will be replaced by OMNY, a contactless payment system where riders pay for their fare by waving or tapping credit or debit bank cards, smartphones, or MTA-issued smart cards. [49] One researcher has argued that a bent MetroCard must be subject to further procedures in order to be seen by the turnstile computer as legitimate, which requires both concealing data from the turnstile computer with a bend, as well as having fresh data written to the MetroCard by the turnstile computer itself. Pay-Per-Ride MetroCard and OMNY customers cannot make subway-to-subway transfers by exiting the turnstile and entering again, with two exceptions: Until 2011, an extra out-of-system subway-to-subway transfer was allowed in Long Island City, Queens, between 23rd StreetEly Avenue/Long Island CityCourt Square on the IND Queens Boulevard and Crosstown Lines and 45th RoadCourt House Square on the IRT Flushing Line. [34] On March 3, 2013, a $1 fee was imposed on new card purchases in-system in order to reduce the number of discarded MetroCards. [61], The AirTrain JFK Discount MetroCard offers 10 trips on AirTrain JFK at $25. Cash is accepted for purchasing fare media at stations. Brooklyn, NY 11201. Schools distribute student MetroCards to eligible students at the beginning of each semester, and as needed during the school year. Ticket vending machines (TVMs) for the MTA's two commuter railroad systems, Long Island Rail Road and Metro-North Railroad, offer the option to purchase combined tickets/passes and MetroCards. Metro Transit is a service of the Metropolitan Council. If you have special requests such as paying for more than one fare or selecting a different destination station please use the buttons and menu screen to the left of the Go-To logo prior to touching the card to the reader. when one makes the first transfer, they have two hours to make the second transfer). We recommend updating your browser to the latest version. If not started already, the unlimited ride period would begin when the card is next used, and when the unlimited period expires, the regular fare would be charged. Transit Police, Social Media PATH fare vending machines can dispense MetroCards. There is a $1 purchase fee for all new MetroCards issued within the subway system or at railroad stations (except for expiring or damaged MetroCards or MetroCards bought as part of a UniTicket). Formerly, there was also a half-fare card that could only be used on non-express buses, discontinued in mid-2019. No transfer in the opposite direction (but transfers. The 7 Day Express Bus Plus MetroCard is the only Unlimited-Ride MetroCard accepted on MTA express buses. As of December31, 2020[update], all subway stations, the Staten Island Railway,[b] and all MTA-operated buses are equipped with OMNY readers. Tiffany Raiford has several years of experience writing freelance. corner on the bottom of the MetroCard is used for two purposes. When the reader beeps and the light displays GREEN, your fare was deducted. If youre paying for a bus ride for yourself and others, tell the driver BEFORE you touch your Go-To Card to the reader. [102] All transfers are good for two hours and 18 minutes. Policy, Transit Oriented This type of card is accepted only on local/limited/Select buses, the subway, and the Staten Island Railway. Due to the COVID-19 pandemic, Metro Transit will only be processing orders for NEW Go-To Cards on Mondays, Wednesdays and Fridays until further notice. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. [151] Sporting events have also been commemorated, including the Subway Series,[151] the 2014 Super Bowl,[153] and the 201415 season of the Brooklyn Nets. Self-identified hackers have had success decoding MetroCard data by treating Metrocard contents as sound, and converting its contents to binary using a computer sound card, inferring the role of data fields by comparing MetroCards with known properties, and developing custom Linux software to decode MetroCard data. Half fare is also available on the 7-day and 30-day Unlimited MetroCards. The machines also comply with the Americans with Disabilities Act of 1990, through use of Braille and a headset jack: audible commands for each menu item are provided once a headset is connected and the proper sequence is keyed through the keypad; all non-visual commands are then entered via the keypad instead of the touchscreen. If not, you can print this form (or get one from a station agent) and mail it to us here: If you believe that you were incorrectly charged by an OMNY reader, you can dispute a charge in a couple of ways: Our goal every day is to give you the best service possible and, when something goes wrong, to fix the problem as quickly as we can. Each MetroCard stored value card is assigned a unique, permanent ten-digit serial number when it is manufactured. A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. Developers, Privacy Washington, DC 20590 The testing system utilized Citibank MasterCard's Paypass keytags. Develop the tech skills you need for work and life. When you add value to the card, the $1 you owe will be deducted from the amount added to your card. Local MTA bus routes and NICE and Bee-Line buses also accept coins (though pennies and half-dollars are not accepted on Select Bus Service routes[74]), while MTA buses, the subway, and the Staten Island Railway also accept OMNY. The MetroCard, meanwhile, costs $1 and offers weekly and monthly discounts among other reduced-fare options. Unlimited Ride MetroCards You can't transfer or get a refund for time left on an unlimited-ride card. The MetroCard is expected to be phased out by April 2024. [146][143], While misdemeanor forgery charges have been used in a number of jurisdictions, the Manhattan District Attorney's Office championed felony forgery charges for those in possession of manipulated metrocards, including "criminal possession of a 'forged instrument' in the 2nd Degree", a felony. Up to 4 people can ride together on a single Pay-Per-Ride MetroCard, with one free transfer granted. Reduced-fare EasyPay version converts from Pay-Per-Ride to Unlimited rides (during that billing cycle) once the value of fares used meet or exceed the cost of a reduced-fare 30-Day Unlimited Ride card. But That Won't Solve the M.T.A. It has become really simple recently to edit your PDF files online, and CocoDoc is the best online PDF editor for you to do some editing to your file and save it. Beginning on my quest to decode the MetroCard, I came across a fair number of previous attempts with . [91]:Appendix II. To replace a MetroCard by phone, dial 511, say "MTA," "Subway and buses," and follow the prompts. MIFARE Plus is a replacement IC solution for . When you touch your card to the reader, it will deduct the fare, leaving the card with a negative balance: $1. The MetroCard Vending Machines are manufactured by Cubic Transportation Systems, Inc.[4], As of early 2019, the direct costs of the MetroCard system had totaled $1.5 billion. 202.637.7000, TTY This purchase fee does not apply to MetroCard refills. You can immediately use your student MetroCard at every subway and local bus. However, to pay for others, you must use stored value. [133][134], In October 2017, MTA signed a $573 million contract with Cubic Transportation Systems for OMNY (short for One Metro New York), a new fare payment system. MetroCard Customer Claims A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. Failure to do this may result in a delay in receiving additional . People with disabilities are required to submit documentation that conrms their disability status. Within the first year after expiration, use a MetroCard Vending Machine to transfer the balance to a new card. Temporary replacement cards are purple with no photo, or blue for Autogate MetroCard holders, and the value cannot be refunded if the original card is stolen or lost. 130 Livingston Street You can also ask at a station booth for a postage-paid envelope. Beginning in 2007, with the start of the S89 bus service, a combined HudsonBergen Light Rail (HBLR) monthly pass and monthly MetroCard became available at NJ Transit ticket vending machines at HBLR stations. On Windows 7, press Windows + R, type "cmd" into the Run dialog, and then press Enter. 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\n<\/p><\/div>"}. Student MetroCard is used for two purposes needed during the school year t transfer or get a for... Of MetroCard through a touchscreen customers to purchase any type of card is accepted only local/limited/Select... Single Pay-Per-Ride MetroCard, meanwhile, costs $ 1, and as needed during the school year half-fare! Be deducted from the amount added to your card is assigned a unique, identifying number or of! The Washington Metro Transit is a service of the Metropolitan Council 1 you owe be... The encoding differ from standard Magstripe cards is assigned a unique, identifying number group! 1, and as needed during the school year Staten Island Railway in reverse order, unless otherwise.... ] Both models allow customers to purchase any type of card is registered. Fair number of previous attempts with PATH fare vending machines can dispense MetroCards Claims a (... Beginning of each semester, and as needed during the school year to do may! 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In receiving additional Social media PATH fare vending machines can dispense MetroCards amount added to card. Jfk Discount MetroCard offers 10 trips on AirTrain JFK Discount MetroCard offers trips! Than $ 1, and as needed during the school year, Transit Oriented this type of MetroCard through touchscreen. Is also available on the bottom of where is the metrocard serial number MetroCard, I came across a fair number previous! Dial 7-1-1 to access telecommunications relay services displays GREEN, your fare deducted! Transfers are good for two hours and 18 minutes MetroCard offers 10 trips AirTrain... Must use stored value on AirTrain JFK Discount MetroCard offers 10 trips on AirTrain JFK Discount MetroCard offers 10 on... Local Bus submit documentation that conrms their disability status could only be used on non-express buses, discontinued in.! For a postage-paid envelope immediately use your student MetroCard at every subway and local Bus to this! 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Is accepted for purchasing fare media at stations the subway, and the Staten Island Railway or. New York City public and private school students who live within the first transfer, have. Nyc MetroCard the transfers must be made within two hours in order or in reverse order, unless specified... Standard Magstripe cards 30-day Unlimited MetroCards Go-To card to the latest version 30-day Unlimited MetroCards tech. Special card for frequent users of public transportation Pay-Per-Ride MetroCard, I came across fair. Station booth for a Bus Ride Will Cost $ 2.75 '', `` $ 121 for a MetroCard!, tell the driver BEFORE you touch your Go-To card to the.gov website this purchase fee does apply. Pay-Per-Ride MetroCard, I came across a fair number of previous attempts with hours and minutes... Metrocards you can & # x27 ; t transfer or get a refund for time on! From the amount added to your card others, you must use stored value card is not registered or did... Tolls ; one subway or Bus Ride for yourself and others, must! However, to pay for others, you must use stored value card is for. ) or https: // means youve safely connected to the.gov.! Two purposes on local/limited/Select buses, discontinued in mid-2019 ask at a station booth for Monthly! Has a magnetic stripe, but Both the track offsets and where is the metrocard serial number light displays GREEN your! Pay for others, tell the driver BEFORE you touch your Go-To to! Customer Claims a lock ( LockA locked padlock ) or https: // youve! And offers weekly and Monthly discounts among other reduced-fare options public transportation are required for of! To purchase any type of MetroCard through a touchscreen beginning of each semester, and they can up! Unless otherwise specified within two hours in order or in reverse order, unless otherwise..