eTicketing is available on nearly all Amtrak train routes and Thruway connecting bus services throughout the nation. To improve security, reduce the risk of ticket fraud and for added convenience, all tickets for Florida Gators athletic events can be accessed through a mobile device. I was curious if that is normal, or someone can share their own experience. If the ticket hasn't been accepted, there's still time! Not all are available for each event. Check out our, By signing up to receive our newsletter, you agree to our, Webinar Check your inbox. | 2 p.m. A: We recommend that you view and add your tickets to your phones wallet at least 48 hours before the event. The travel agency will issue you with paper value tickets; when booking through a corporate travel office, use your booking confirmation to collect your paper value ticket from an Amtrak kiosk or station ticket office. Next, tap each ticket to view the barcode/ QR code. metrolinktrains.com/customer-service/refunds/. You can easily Transfer each Member their own ticket in advance, allowing everyone to enter on their own. Select Manage Tickets, then tap the event you would like to transfer tickets for. A: Its easy! What is Apple Wallet and Google Pay and how do I get it? Yes, please show your mobile ticket (Color bar)to the connecting bus operator for visual inspection. It's better than standing in line at the venue or trying to call, like we used to have to do before the internet, but only marginally. Q: What if I forward tickets to the wrong person, can I recall the tickets? Once you purchase your ticket, it will forever be in your Metrolink App wallet. The 7-Day Pass will expire at 3:00am following the seventh consecutive day from purchase. Enter the email address or member number associated with your account. Touch the bottom of the screen and swipe up. No, a mobile ticket must be provided either within the official Florida Gators App, your My Florida Gators Account on your mobile device or within your phones digital wallet to gain entry. Use your ticket. link and a temporary password will be sent to your email address associated with your ticket account. Although Metrolink has a no refund policy, refund requests are considered on a case-by-case basis and exceptions are granted under certain circumstances, see metrolinktrains.com/customer-service/refunds/for the complete policy. 2) Log into your Ticketmaster or Blue Jays account. Activation of every ticket type is required prior to boarding including Monthly, 7-Day and Weekend Day Passes. Mobile tickets do not need phone service to be displayed, however they do need service to be purchased. Tap 'Manage Tickets', select the ticket(s) youd like to send and enter the recipients info Access web page on a mobile device. Your operating system needs to be IOS 8.0 and higher. What if I am having technical problems with the Metrolink App? A mobile ticket must be provided either within the app or the mobile website. If you've tried all of these steps and you've still been unable to access your barcodes - and your event doesn't appear on our list of eTicket/Mobile ticket events - please get in touch so the team can help. Ticketmaster mobile tickets do not provide barcodes, only QR codes, Re: Help! Can I get a refund for unused tickets I purchased through the Metrolink App? Are there any fees for using mobile ticketing? 1998 - 2023 University Athletic Assoc., Inc., FOX Sports Sun & IMG College. - Activate before you board. Ticketmasters new program highlights the ongoing scalping challenges that live event marketers face with consumers increasingly buying tickets online. If you encounter any technical problems or errors, please email us anytime at [emailprotected] or call our call center at 800-371-5465. StubHub offers several kinds of mobile tickets. Managing tickets online is free. The amount to pay the conductor will normally be at the highest fare level; an additional charge may apply if your boarding station had an open ticket office at the time of departure that you did not use. Thank you for using Ticketmaster! Performance & security by Cloudflare. Manage cookies You'll receive your eTicket as a PDF attachment to your emailed receipt. Ticketmaster mobile tickets do not provide barcodes, only QR codes Hi @sdeclerck Here are a couple of suggestions 1) Download the MLB ballpark app and login with your Ticketmaster or BLue Jays credentials. Your ticket will be in My Account 3. iPhone Select 'My Events' Select the event you have booked for Android Tap the three bars on the top left corner of the app Select 'My Events' Select the event you have booked for Mobile Website I follow the prompts to change it, and can then login in the app, but when I attempt to look at tickets it just says "Our bad something went wrong. It has been a nightmare for over 3 months. Saving your tickets to Apple Wallet or Google Pay allows for easy access on game day without reliance on WiFi connectivity. _ @ " $ # ,). After the switch, you will enter the email address you use to access the community in order to reset your password. . If I purchase my tickets through my employer through the Corporate Partner Program, can I use mobile ticketing? When you book your travel at a travel agency or corporate travel office, you will get a paper value ticket, not an eTicket. You are all set. Simply select the ticket and Cancel Transfer. A: A Mobile Ticket or QR Digital Ticket is a convenient and flexible way to receive and manage tickets while increasing protection against paper ticket fraud and allowing for a more contactless entry at arenas. Yes, when you access your mobile ticket in the Ticketmaster app you will see the option to Add to Apple Wallet (iOS) or Google Pay (Android) on the front of your ticket underneath the QR code and event information. Are receipts available for my mobile ticketing purchase? Go to the tickets and there is often link for more information which will often provide the barcodes. Fuck the cowboys!) Consumers with the Ticketmaster iPhone app can save tickets into Passbook that can be scanned at the venue. Step 1: Go to your Ticketmaster account via your mobile browser (don't use the app) and continue to your profile. You can then select the file that you just created. Some teams only release codes 24-48 hrs before the game. Finish your listing in order to sell your ticket! Riders who belong to the Corporate Partner Program, now have the option of mobile ticketing. Your Ticket Wallet is the place where all of your purchased tickets will be found. Safety starts with understanding how developers collect and share your data. Step 2: Select 'view upcoming events' and select the event you want to sell your ticket for. Amtrak Kiosk: If you purchase your tickets at a Amtrak kiosk, you will receive your eTicket* at the end of your transaction. Do I need to create one? How to upload Ticketmaster Go Mobile-tickets to TicketSwap on Android. Click this button to add to your Apple or Google Pay wallet. Paperless tickets are an easy way to go green. The Samsung Galaxy S3 and S4, Galaxy Tab 3, and the HTC One are among the devices that will not be able to run the Metrolink App. A: No. 1. 3) If you have a second device download a scanner and try to read the QR codes with it. Mobile tickets are downloaded directly to your phone. Then click on share and then select print. ! " You'll accept the transfer to view them on your phone. What happens if my battery dies before I show the fare inspection personnel my mobile ticket? A: We recommend turning your screen brightness to the highest setting. Will my mobile ticket allow me to transfer to connecting buses? Simply log into your account at am.ticketmaster.com/enterprise. As consumers buy tickets online, they also expect to be able to redeem tickets at venues from their mobile devices. No, tickets will only be available through the Metrolink App at this time. Ticketmaster continues to improve the fan experience on all mobile products with features like Passbook integration in the iPhone app and on the mobile Web,Mr. Levin said. If you do not know the email address associated with your account, need to update your email address or have additional questions, please contact the Gators Ticket Office. Before arriving at the game, download your tickets to Apple Wallet or Google Pay. With QR Digital Tickets, all tickets are fully digital and only accessible on your Mobile device. Tap the ticket. Fare enforcement personnel will inspect mobile tickets visually by checking the color-changing bar ticket screen on your device, or may ask to view/scan the barcode on your activated ticket. 1. Yes, you can have multiple tickets on a device. If you have more than one ticket, be sure to show each barcode. - Buy your contactless ticket. How will tickets work for away games and special events? TM is a monopoly that needs to be taken down a peg. Ticketmaster is already off to a quick start in 2013, he said. Plan your next event from the moment it's announced to the second it's on sale. Ive never used My Florida Gators Account Manager before. The Metrolink Mobile Ticketing System is fully certified and compliant with Payment Card Industry standards (PCI-DSS). If you have an iPhone - Once you have logged in to the Ticketmaster App on your mobile device, select the image of . Please check with your employee transportation coordinator to see if your company participates in the program. Disappointing experience with no updates to fix!! Once successfully logged in, the Section/Row/Seat and barcode will be displayed, along with access to the terms and conditions governing your ticket via the Ticket Details link. When you get to Enterprise Center, present your smartphone to the guest services representative to have your ticket scanned. An eTicket will be issued if you are traveling one-way, round-trip or multi-city on the same eTicketing enabled route. Need to cancel a transfer? The use of software that blocks ads hinders our ability to serve you the content you came here to enjoy. Q:Can I have multiple tickets on a single phone? Phone number to dial 800-745-3000. Q: How do I access my tickets on my smartphone? Ticket Tip Concerned about cell phone service at venues? Customer Number 800-745-3000 - by the Numbers. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). When users chose to transfer a digital ticket, the bar code on the original ticket is stripped and reissued on the receivers tickets. Your phone is your ticket on game day! The easiest way to book your trip is on Amtrak.com or themobile app. Mobile Ticketing: An Essential for Safe Entry - Ticketmaster Blog Mobile Ticketing: An Essential for Safe Entry You Might Like Music How to Get Tickets to Bruce Springsteen and The E Street Band UPDATE (Feb 14): Bruce Springsteen and The E Street Band have added new dates to their 2023 tour! Q: What if I lose connectivity/cannot connect to my account at Enterprise Center? Topics covered: retail tech, e-commerce, in-store operations, marketing, and more. We will send an email requiring the recipient to accept the tickets. Open the TicketSwap app or website and click on 'Sell ticket'. Ticketmaster Mobile App | Ticketmaster TICKETMASTER APP FOR IOS + ANDROID Get Our App and Get Going The power of live is always with you when you have the Ticketmaster App. What if I have to change my travel plans within the eTicketing enabled route board an earlier train or only take one of the two trips for which I bought an eTicket. This ticket has you covered. Q: What if my entire party is not with me when Im ready to enter? The app itself can be super glitchy and there's no way to see previous tickets once the event is over, which is frustrating. Once printed, we will email to let you know they are on their way. Don't worry, we know that some fans have multiple online accounts (using different email addresses) and it's easy to forget which one you may have logged in to when you placed your order. With QR Digital Tickets, all tickets are fully digital and only accessible on your Mobile device. Mobile tickets are easier, safer and better than print-outs or paper tickets. A Mobile ticket must be provided on either the Mobile website or within your phones smart wallet (Apple Wallet/Google Pay) to gain entry. If further issues arrive, please visit the Box Office for additional troubleshooting. Discover more of the events you love with the Ticketmaster App. Are you the organized friend who buys tickets for everyone else? Video Platform powered by CBS Sports Digital. 12. Have your mobile ticket (QR code) prominently displayed before approaching the gates. 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The company brings in 27 million monthly unique visitors. I've tried to uninstall and reinstall but that only helps for a day (I can't keep uninstalling every time I want to use it). Theyre saved on your phone as soon as you buy them. This will allow you to transfer tickets via your mobile device., Mobile represents a significant area of growth at Ticketmaster, and we are focused on products and features that improve the fan experience on all platforms as well as features that can offer specific flexibility and convenience for the fan in the apps and on the mobile Web site.. Follow these steps: Will my mobile ticket work on the Metro Rail system? Per Ticketmaster, the program is based on the ability to reissue the bar codes that are printed on digital tickets. Mobile tickets are downloaded directly to your phone. Youre probably already using your smartphone to attend Movies or when you travel, so why not for live events? Your password must be at least 8 characters long, include at least 1 alpha character, and include at least 1 number or special character (- ? Its easy, just follow these steps: Amtrak's unique travel experience for families, individuals and groups, Tickets & fares, accessible travel service, security & ID requirements, Boarding information, station lounges, baggage & station services, Seating & sleeping, baggage info, train amenities, food & dining, Amtrak travel deals, promotions and other partner offers, Savings for Kids, Seniors, Military, Groups and More, Train vacation packages throughout North America, USA Rail passes, monthly passes and multi-ride tickets, Earn points toward Amtrak reward travel, upgrades and more, Discover member benefits, ways to earn or redeem points and more, Explore ways to earn points that can quickly add up to great rewards, Get even more benefits with an Amtrak Guest Rewards credit card. Please enter a password. I cannot seem to find a way to upload the QR codes. YOUR PHONE IS YOUR TICKET. A: Yes. Do I already have an account? Receipts will be automatically emailed to the email address associated with the account. No paper. Therefore we documented the necessary steps in the following print screens on how to upload these type of tickets for Android users. 27177631/VAT no: NL806061728B01). Printed tickets, including print-at-home tickets, will no longer be accepted for entry at any Florida Gators athletic event. I am not able to resell through Ticketmaster, but when I go to list on Stubhub it asks for a barcode, there is no option to list with a QR code and there is no upload option. However, you may not sell tickets after the event has begun. Follow these steps: 1. No need to print or search through your emails - find them in your Ticketmaster account and on the app. Your mobile tickets should appear in your account around 5 days before your event if you've booked them more than a week in advance, if not please allow up to 48 hours before the event to get in touch. Later this spring, Ticket Transfer is coming to Ticketmasters mobile products, including the iPhone app, Android app and the mobile Web site, he said. What is My Florida Gators Account Manager? Ticketmaster has rolled out a new set of digital tools to let consumers legally transfer tickets to friends and family members. Our support team is available to help out. One-way, Round-trip, and Weekend Day Passes expire from your Ticket Wallet at 3:00am following the date of purchase. An email with password reset instructions is on the way. Your friends will get an email to accept their ticket. All ticket verification (QR code) on mobile tickets will not appear until 48 hours before a game's scheduled start time. If I lose phone service while riding Metrolink, will my mobile ticket still work? You will be able to view your tickets on your mobile browser by going to your My Account section. Step 3: Open the ticket and click on the 'options' button on the right of your screen. Go to solution Mobile Tickets Have No Barcodes I bought two tickets to a New York Islanders game at Nassau Coliseum. The Ticket Wallet is a tab on the home screen of the Metrolink App. Youre that much closer to anywhere in Southern California. Once you obtain another device, simply log into the Metrolink App to access your tickets. The initiative will go into effect on Ticketmasters mobile applications and site later this spring. The Newest Way to Use Your Mobile Ticket Your ticket just got smarter. Before saving the file as PDF, make sure to double-check that the QR-code is fully visible and intact on one page. That answer wasnt correct either. 2/10/2023: Please contact the UF Athletics Ticket Office to make alternate arrangements if you do not have a smartphone. or downloading the Ticketmaster UK app and signing in to access them there. (Fuck yea! Therefore you must purchase and activate your ticket before boarding Metrolink or a bus connection if you are connecting to a Metrolink train. All Rights Reserved. 2023 Southern California Regional Rail Authority. If I would like further help understanding managing tickets, who do I contact? Step 1 Download our App from the App Store or Google Play. If you do not know your password or are logging into your My Florida Gators Account for the first time, click on Forgot Password? to have a temporary password emailed to you. Just click 'Contact Us' below to find out how to submit a query. Open the ticket and click on the options button on the right of your screen. You can email the site owner to let them know you were blocked. Everyone can enter on their own, explore the venue, and you can meet at your seats. With the Metrolink App you get CONTACTLESS TICKETING! In accordance with this, print-at-home paper tickets (PDFs) have been discontinued and will no longer be accepted at any UF Athletics venue so as to further combat fraud and counterfeiting commonly associated with PDF tickets. Airplane Mode cannot be utilized when you have an activated ticket. If you have any questions, please contact the Gators Ticket Office at. If you're taking a Capitol Corridor train, changing your travel plans is a little different, so we've included those details too. @ [ \ ] ^ _ ` < | > ~. # $ % & ' ( ) * + , - . - Scan into your events with the app or upload your seats to Apple Wallet (mobile-entry events only). Sending multiple tickets? Click to reveal How and when do I need to activate my mobile ticket? A: No. Simply visit the box office at the venue upon arrival. - See all your event info in one convenient place. Metrolink and Metro have worked together on a solution to allow for mobile tickets to unlatch the turnstiles. Your ticket has you covered. What if I do not have a smartphone, or if my phone battery dies on game day? Today, via Ticketmaster.com you can send tickets to your friends and to your mobile phone for enabled venues and events, said Kip Levin, executive vice president of ecommerce at Ticketmaster, Los Angeles. A: Simply come to the box office, present your ID, and we can text your ticket to a device that is able to receive it. No need to wait for the postman to deliver your tickets. Yes. There is also an option to resend a receipt by clicking the Actions button located on a purchased ticket. If you have guests and multiple tickets on your phone, swipe to navigate between them. NEVER MISS OUT ON AN EVENT. If you are an Android user, you can save your tickets to your phone through Google Pay. Mobile ticketing will allow for free transfers to Metro Rail. Why wont it download on my Apple device? Tap an event to view your tickets. If tickets were already printed, then your IRFU Account will display the existing barcode. Passwords are case sensitive. E-Ticket / Electronic ticket: The barcode is available by click the "i" symbol on the ticket and scrolling to the Barcode. In emergency cases only, the Box Office will print your ticket if the ID presented matches the ticket owner in our database. Data privacy and security practices may vary based on your use, region, and age. Ticketmaster mobile tickets do not provide barcodes, only QR codes. Metrolinks terms and conditions governing the purchase of mobile tickets and use of the app are listed, click here. Ticketmaster launched its iPhone app in Feb. 2012 (see story). Please enter a valid station, city, or address. Let Retail Dive's free newsletter keep you informed, straight from your inbox. The action you just performed triggered the security solution. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Download the Ticketmaster app and go live. Tap view barcode to show the mobile ticket barcode to fare enforcement personnel. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. What happens if I lose my device or buy a new device? How Do I Use Them? All rights reserved. Use the Florida Gators app on your device or visit FloridaGators.com/MyAccount with your mobile web browser. Q: Does the person I send the tickets to need a Ticketmaster account? How do I get my eTicket if I purchased at a station ticket counter, Amtrak kiosk or over the phone? Passwords are case sensitive. I know on some tickets, the QR codes refresh at a certain interval (every 15-30 minutes?). If you booked it on Amtrak.com and have not started any part of your journey, you can modify your reservation on Amtrak.com; otherwise, you can modify it over the phone at 800-USA-RAIL or speak to a ticket agent at the station. Call-back available YES. Go to your Ticketmaster account via your mobile browser (don't use the app) and continue to your profile. Q: What are the benefits of Mobile Tickets (QR Digital Tickets)? Follow the prompts to accept the tickets. Download the Ticketmaster App Exclusive Access Get notified early about exclusive access to event presales. Upon request, simply show the activated ticket screen with changing colors to the fare enforcement personnel. When you view your confirmation email from Ticketmaster on your mobile device, you can follow the links to download the Ticketmaster app. Most tickets are electronic nowadays and stay on your phone. Just make sure you activate a ticket for every member of your party. Sell your tickets with ease to other fans. Suspended Weekday Service on OC & IEOC Line South of Laguna Niguel/Mission Viejo; Suspended Weekend Service south of San Clemente Pier. PDF or hard stock ticket: The barcode can be located under the barcode symbol. Ticket delivery for away games and special events may vary. Once you view it in the Ticketmaster app, your ticket is automatically saved so it's always ready to be scanned, even in offline mode. Purchasing a ticket is easy: It is as easy as 1, 2, and 3 because the Metrolink App is the easy way to ride! Live only happens once! Well send an email to your recipient to accept their tickets in their account Transfer your tickets to friends in just a couple taps. Simply enter the recipients info, tap 'Confirm' and then 'Forward More'. No problem you can easily transfer any purchased ticket onto a new device. We are changing the way you register and sign-in to the StubHub Community. Do not click checkbox. You can easily view, use and manage your tickets all on the go! Do Not Sell or Share My Personal Information. A mobile ticket is the same as a paper ticket. travel on a segment that has not been eTicketing enabled. eTickets simplify the ticketing process and enhance your travel experience with Amtrak no waiting in ticket lines at the station and no mailing cost. Mobile ticketing You try to buy tickets and it just spins. Q: Can ticket holders transfer tickets after the event has started? You must use the paper value tickets to board the train. Call center hours Mon-Sat 9am-6pm, Sun noon-6pm EST. Get the latest version to access all the available Ticketmaster features to buy, sell, and manage your tickets. Make sure to keep your paper value tickets safe as they have dollar value. For some events, your mobile barcodes may not be available instantly. Tickets should arrive no later than 7 business days after they've been printed. A: No. When using the application, please be aware that mobile service providers set their own prices for data usage. Choose transfer Tickets. If they do not already have one, they will create one in the acceptance process. Click transfer or the plus icon, select the ticket(s) you want to send and enter contact information for the recipient. Tap, show, and get into events easily with SafeTix. However, of course starting over fixes nothing. You will need to contact Amtrak at 800-USA-RAIL or visit a ticket office to inquire about obtaining a credit or refund for the original reservation that was canceled. It's nothing to worry about, just an added security feature. An important feature for our scanning staff at the door. A: Visit am.ticketmaster.com/enterprise in your mobile browser and sign into your account by clicking Sign In in the upper right-hand corner of the page, using your TM/Account Manager login credentials. No need to print or search through your emails - find them in your Ticketmaster account and on the app. This can be found within the application under help > app info. Using the Ticketmaster app, sign into your account Mobile transfer emails can be found in your promotion, junk, and spam folders with the subject line Your Ticket Transfer Offer. Ticketmaster has rolled out a new set of digital tools to let consumers legally transfer tickets to friends and family members. What is the cost for managing tickets online? Please include your Application Identifier on all requests. What if I dont have WI-FI Connectivity on game day? A: To ensure seamless entry, we highly recommend adding your tickets to your phones digital wallet before arriving at the game. 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