**** at Bring a Trailer was very responsive and diligent in helping resolve this issue with one of their sellers. I paid service fee of $1,875 at 12/28/2022 to ***. Auctions. Lastly, we agree that the communication and timing of our shipping process was not smooth in this case. The buyer's fee is 4.5% of the final bid, with a minimum of $225 and maxing out at $4500. Even though live public auctions recovered somewhat from the 2020 impact of the pandemic, he noted, Bring a Trailer notched a remarkable 2021. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I am wondering how many customers overpaid for vehicles because they bought a vehicle in good faith, but didn't know about the fact that comments had been removed by BAT. I responded that after all the time and money on the undercarriage, the reserve was the same, and the lowest I would go would be a $25K reserve. BAT removes comments and CENSORSHIPS their auctions. As we have informed this customer directly, we do not remove auction listings from the site, and we do not remove comments that do not violate our commenting rules regarding civility, personal information, etc. This car is nothing like what it was described on their on line auction. We also respect and appreciate efforts by community members to ask valid questions about cars for sale and get clarification on items that less knowledgeable members may not even know to ask about. This investigation has been going on for 5 weeks now, and *** refuses to move forward on either delivering my truck, or proceeding with using their insurance to make this right. Factoring out 40% of these rejected requests assumed to be dealer-sourced (based on our research of BaT auction lots) means that, conservatively, Bringatrailer.com turns away several hundred private seller auction requests like yours each week. So they need to make this right. Below is a timeline of my experience.October 2: Submitted vehicle.October 10: Submission was accepted (why did it take 8 days?). It did have both correct addresses, so I allowed him to take the vehicle.Due to everything I had to endure, I feel that BaT should issue me a refund of the $99. I'm not comfortable with them having access to my credit card. Autos EBay Craigslist Facebook Auction. Let me just say it: I'm not a fan of Bring A Trailer (BaT) in its current form. Well, upon delivery, the bike would not only not start, but I noticed many things wrong, or not operating. But the seller refused to fix the brake problem. #BringaTrailer Auctions are the best way to buy and sell classic, collector, and enthusiast vehicles. Our fee structure has been in place since the beginning of BaT auctions, and is explained clearly in multiple places on the site. It states engine number matches documents or COA. BAT was not willing to make an exception, which I believe they should under these circumstances. Unsubscribe at any time. They are unprofessional and difficult to deal with. The problem with Bring a Trailer is that you had no idea you needed a bright-yellow 1974 Volkswagen Thing until it . International Association of Better Business Bureaus. You can list any car for sale on eBay. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. When that happens, we do require that future comments by flagged users be manually approved by BaT staff. That interaction is a large part of BaT's success. I was supposed to be given 24 hours notice. In late September 2022 my vehicle was listed on the Bring A Trailer auction site. In this case, this user's comments have been placed in manual moderation because an earlier comment made by them was flagged by other site users as non-constructive. Sellers can list their vehicles for free on Cars and Bids. Do a Google search for "eBay sucks" and you'll get 13 million reasons why. Coordinate . If individual accounts are targeted its discrimination.In another matter *** which is a CAR auction site discourages SELLERS to have PRE PURCHASE INSPECTIONS done and published during the auction.I am very curious why. Is i. Bring a Trailer does not provide financing for vehicles since all transactions are direct between buyers and sellers. 21 December 2020. And that's the Bricklin SV-1, a rare and mostly forgotten 1970s sports coupe. Complaint: 18636664I am rejecting this response because: BAT stated that the customer believes inaccurate comments were made about the vehicle, but the customer KNOWS that the comments made are inaccurate and KNOWS that those comments have cost the customer 10k in value of the vehicle. Cancel it please. Listed by 8102rich. Ok if you know that going in. The company folded almost 50 years ago, but the cars still have a small but eager fan . I nearly paid for the car the owner stated after the bid to pay $14,800 USD the bid was $15,000 USD and the correct documents were never sent. Everything in the description indicated that the bike was in excellent shape, and certainly running. They won't send a **** of sale as requested by the website. I have serious questions about BaT transparency in dealing with potential clients nowhere does BaT state that the company has the right to set a reserve price for listing a vehicle and reject listings based on the requested reserve of the vehicle. This will surely increase the credibility of your complaint. Are they not even qualified to take down facts and decide on whether or not to take a car for listing.Really what is the AVERAGE age of your CLERKS? When I inquired why the low reserve, BaT's representative Robert ** told me the undercarriage was below par. I have researched this situation on our end, and have been informed by our shipping team that there is an open investigation happening with Progressive, the transporters insurance. When the auction closes, the hold is released for losing bids. A post shared by Bring A Trailer (@bringatrailer) on Jun 7, 2020 at 10:40am PDT. It is a project car that comes some assembly required but that's why I tried to list it on BRING A TRAILER! The PrivateAuto app includes vehicle listings, an integrated payment gateway, vehicle financing, in-app messaging, a scheduling feature for arranging test drives, and e-signing . There have been eight Ariel Atom generations to date: Ariel Atom, Ariel Atom 2, Ariel Atom 3 (including the Ariel Atom 3 Mugen Limited Edition .Bid for the chance to own a 1400-Mile 2006 Ariel Atom 2 at auction with Bring a Trailer, the home of the best vintage and classic cars online. Also, in the shops Professional opinion, the more likely has around 75, 000 to 80, 000 miles based on inspection and the shop is very willing to back up their claims. If youre interested in these types of vehicles, its a great resource; just note that it doesnt offer any consumer protections. Bring A Trailer. Just beware! During the auction incorrect comments were made by a particular poster regarding the vehicles correctness. This process typically takes a few weeks from submission to auction. Then an auction specialist writes a comprehensive, honest listing. Eventually the truck will have to be delivered. 25174. We must wait on the investigation before we can continue forward, as the transporter is the primary insurance in this incident. (opinions to this review) Auction fee for a car that cannot be imported. For more information about reviews on ConsumerAffairs.com please visit our By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. 109,086 talking about this. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. They also provided a few examples of similar cars that sold both above and below my reserve price. I have uploaded JPGs of just a few of the users I spoke about above. Buyers and sellers handle purchasing transactions directly. I look forward to the BaT email every morning, and have bought an NSX . You can NEVER get a real person, who gives a crap on the phone. It is removed by STAFF OF BAT. 14 complaints closed in the last 12 months. They, BAT never do anything wrong, NEVER. Buy At Auction. Sign up to receive our free weekly newsletter. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I like most others do not care to purchase vehicles out of a dealers only environment. No response from Henry after that. This reporting is a **** within itself. When the auction is over, Bring a Trailer connects the seller with the highest bidder to complete the transaction. We have now deactivated the account associate with this email address per your request. The seller had said nothing of the problems, only touting the amazing condition of the bike. I am wondering how many factual comments were removed in order to achieve a higher auction result in hundreds of thousand of auctions!!! The car arrived and there are many things broken on it. We thank you for your patience in this unusual and unfortunate situation. Absolutely zero starts customer service! I actually had a high opinion of the site prior to thisnot now. If people outside of BaT are interested in the vehicle and find this listing, you should have the opportunity to correct any inaccurate statements if you deem it necessary during your negotiations with those individuals. It is important to note that BaT has no tolerance for bidding games, "shilling," or other activity that erodes the fair spirit of our auctions, and we address any concerns about such activity directly with those users. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. It looks terrific, and it is in excellent condition. I would be surprised if I am the only person running into this problem. And don't forget the fee is 5%, max $5k. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. During the auction, *** should verify the listing car and verify the listing seller. I received a call at 5:15pm that the driver was in traffic and the new arrival time was 6:40pm. In its earliest days, eBay was a . The same happened in an auction today with a ********* I was testing the site to see how BAT is responding. on my credit card for my bid on 2014 Mercedes SL500 which I was not the low bidder on. Bring A Trailer Media - Auction fee for a car that cannot be imported. After pinging them again after two weeks, they just simply said they didn't get it (even though they had responded). 379K followers. I am angry and frustrated with my experience on Bring A Trailer. 201 reviews of Bring a Trailer "BaT is the best! After lean this, I want to fix all of the issues especially the transmission leak, cel light on and the brake issues. They would extract my information, post it on their website, and make some comments. They allow and encourage shill bidding and flag anyone who calls them out. Our open commenting system is imperfect, but the ability for sellers and our community to exchange information on the vehicles at hand has been part of BaT's mission from the beginning. I was only pointing out my observations. Buyers and sellers can communicate during the auction process, and buyers can request an inspection. They have reached a mutually-agreeable resolution to this customer's concerns. Now that this user has comments flagged by other community members, his future comments require manual approval by BaT staff until we can be sure that further violations will not occur. Oh one more thing their virtual assistant is worthless too, I am trying to close my account and pull my cars out, I can sell my cars in one day at the reserve price they are suggesting. I would not utilize this business for that reason. But if Bring a Trailer wont contact me, I have little option. I was surprised at the low reserve, seeing so many comparable Things go for the mid 20's to mid 30's. When I informed them, they began to look into the incident. If the auction reserve is met when the listing ends (or there is no reserve), Bring a Trailer provides you and the winning bidder with each others contact information. So now it is back on BaT to remedy this situation. Auction fee for a car that cannot be imported. You also received many positive comments about the car. He finally arrived at 8:45pm. Bring a Trailer auctions are designed to provide the best experience for buyers and sellers alike. This ****** aggressive approach by this user was cause for concern from our community, and we will continue to monitor and approve in real time their future comments. I am a member on the *** web site. Radio silence. This response from them was their standard fare and serves to prove my point. Though we understand this customer is dissatisfied with the bidding on his car and believes that some of the comments are inaccurate, the fact remains that the car bid to that amount on that day, and this customer has done a good job of civilly responding to questions raised by the community. What vehicles that are sold are dealersremember that 100% of the first 4 I viewed were that. Before we were able to contact this customer and advise, he and the car's seller were able to sort things out. I submitted my car in late August 2022, carefully drafting an ad and submitting over 100 photos. FOR SALE. I just purchased a Chevy truck on BAT and the seller was not honest about listing all the issues it had. Bring a Trailer (www.bringatrailer.com), without any content of their own. I was out bidded a lot of times, but I increase my bid a lot and won the auction.I contact seller immediately after the auction end. I purchased a 1966 Corvette from BAT auction in June 24, 2022. I said that was unacceptable. Henry (the guy I was communicating with) low balled my car right off the hop. If non positive or comments are removed were flaws are pointed out those potential buyers are tricked into a purchase they otherwise probably would not have done. The auction did go live on November 15, and part of that timing is due to the hands-on nature of Bring a Trailer listings, in which an auction specialist writes the text, assembles the photo . If you're looking for White Glove service, contact the . This involves answering questions on the submission form and uploading photos so the auction team can evaluate if its a good fit. Sellers can also list wheels, engines and automobilia. ( http://www.TFLcar.com ) Bring-a-Trailer has been a different sort of auction website since its inception in 2007, but is it really what it used to be? If you want a CLERK who is in his 20s to sell your 1 million dollar Mercedes, with only a list of questions for you to fill out, and NOT be a JURIED sale.then go ahead. Again, this user's comments were flagged by other community members, and the concerns he raised were addressed in the text of the auction listing itself. This is where Hemmings "Doing it their way" is clear. Yes, you can report them to eBay, and the site will even re-list your vehicle free of charge if they rule in your favor. I have bought and sold on this site a few times without a hitch. To sell a vehicle, Bring a Trailer costs start at $99 for Classic service and $349 for Plus service. Submitting a response indicates a willingness to work with customers to make things right. Bring A Trailer still has not answered the facts. Most discussed Bring A Trailer Media complaints. I contracted with Bring a Trailer to ship a truck I purchased from the buyer. The response was I'm afraid this one is not going to be a good fit for us with a reserve in the $20s." I guess this will work till it doesnt. They work in conjunction with the above cheerleaders.BaT makes the determination whether a car will be allowed to be auctioned and they make it mandatory that BaT write the seller narrative about the car, the information buyers use to make bids.Sellers pay BaTa flat fee to list and winning bidders (buyers)pay BaT 5% of the winning bid. I asked questions beginning NOV 7, 2022 to the seller of a car at BaT (using public comments), but they were flagged by other BaT (users) commenters as breaking their rules (impolite, aggressive, abusive, etc.). Hemmings clearly believes their brand name has . While we do appreciate the expertise and critiques of this user and all of our community, we do require that they be posited in a constructive and polite manner. Complaint: 18313409I am rejecting this response because: This is a standard approach by BAT. All I can say is that this company-BaT, is all about making it difficult to see a vehicle and communicate with the seller. FAQ. No BaT representative acted on my behalf or moderate the comments. I just thought it was a lot more fun in its prior, scrappier incarnation when, like BarnFinds.com, it reposted ads for interesting cars from Craigslist and eBay. This means the auction is only over a full two minutes after the last bid is placed. By the way BAT, what percent of vehicles sold are dealer? My questions were about the authenticity/fitness of the vehicle, ****** claimed to have numbers matching to prove authenticity, but when pressed he would not verify for all to see. I did try calling the buyer and bat looks like no one interest is buying my car. #1 Sep 6, 2016. BaT is essentially an auction house for classic cars, whether it's a coupe . He said he will simply relist the car should I not want to spend FNHerstal5.7 A member since April 2019 BaT should consider a higher degree or transparency and disclosure, as well as stop trying to manipulate customers into selling their cars for lower than their value just to make a commission. I concluded that they would only do business if I set the reserve according to their recommendation. Also, the fees are reportedly lower than on other car auction sites. I also forwarded a copy of the claim denial. This profile has not been claimed by the company. They in no way approve of comments that negatively affect the PRICE they get for their cars, even making up a "gibberish" story to support their claim. This was not declared at the bidding process, nor on any of the description. 1. No 20 yr old bike is gonna not have similar issues and if it's a Beezer or a Trumpet then ur lucky to escape with these insignificant issues when it could've involved the dread English Electrical Grilling or Lucas Genie of Darkness. Rob Siegel. The craziest Bring a Trailer auctions from 2020, where cars like the Ford Bronco XLT, Honda Civic Si and BMW E30 M3 fetched absurdly high prices. Be the first one to find this review helpful. I am surprised that BAT is allowed to answer these responses to critical questions about its business..and that is it. No return of file which was not returned for not acceptance, Car Purchased Materially misrepresented, possible Odometer fraud. but I was out bid at $25250 by Roger. Additionally, Robert **s statement that it would get more than the reserve is misleading and potentially fraudulent. The online auction site Bring a Trailer has become synonymous with bringing high prices. Sellers are advised to provide buyers with a photo of the title and a **** of sale prior to the transfer of funds. on 4/7/2020 same bidder started an auction w near identical truck at $3333 My comments were not flagged to begin with. BT is not what they advertise! We wondered, however, if these high prices extend beyond the well-publicized breakout sales. Don't get me wrong, I like the vehicle but not for the price it sold at with all the undisclosed issues. Keep in mind this is no free listing service, these people pay a minimum of $99 to list on this site $349 if you want them to take the pictures yet they never seem to accept any vehicles, the ones they do according to the reviews either the seller or the buyer seem to get screwed over. BAT and the customer agreed on a 125k reserve for the vehicle, but the final bid by a dealer fell well short of this due to the comments made during the bidding. I asked to see the app on his phone. BBB Business Profiles are subject to change at any time. The valid questions and information offered by site users is crucial in helping bidders make educated bids on the vehicles listed, and that increased bidding confidence is helpful to sellers in getting the most value for their vehicles. Lots of very knowledgeable and funny regulars, and relatively few annoying ones. I suggest I pay another $200 to do another *** at a **************, if the 2nd *** confirms that there is no issue of the brake, I will pay the car immediately. You can lower the reserve during the auction if desired. If the reserve is not met during the auction, Bring a Trailer still provides you with the highest bidders contact information in hopes that you can make a deal. MARKETS AUCTIONS DEALERS GARAGE BLOG SELL YOUR CAR . Sincerely,*************************. 1967 Toyota 2000GT | Bring a Trailer. This tells me they are a scam! As we noted earlier,BaT appreciates the expertise and value added by all our community members, whether they are registered bidders or not. It's called Bring A Trailer ( BaT) and many of us spend too much time looking at it on a daily basis. Looks like bat is not returning any calls and emails. However, the buyer's fee for Cars and Bids is 4.5 percent, with a $225 minimum and $4,500 maximum. Submit a complaint and get your issue resolved. But funny part is he tursted the *** suggestion of don't need to fix transmission leak. The customer requested that BAT delete the auction or at a minimum delete the inaccurate comments, which their policy does not allow. At last year's Monterey Car Week in California, considered a bellwether for classic cars, sales slid 34 percent . Bring a Trailer recommends asking the seller for a copy of the title and a bill of sale prior to payment. It appears I dodged a bullet. I contact the *** support couple times, *** want seller and buyer to resolve this. Because it was sitting in my barn / shop for over 12 years!! Totally disgusted with their policy. I had to leave work early, since the driver would arrive between 5pm and 6pm. Get buying tips about Online Car Buying Sites delivered to your inbox. It's like the people on the phones at a physical auction. BringATrailer.com- Barrett Jackson for suckers. Sincerely,*************************. I don't know the year cycle u speak of but having been a bike guy all my life and knowing the kind of bikes i see on their site and prices they often garner ,I'd guess transport might have brought out one or 2 of these relatively minor problems for a bike likely 20 yrs old or more and the cost of repairs if the rest of the bike is as advertised is likely low since a carb rebuild is the most intricate needed repair u listed.Depending on the bike of course this is probably a couple of hours to do. Thank you. 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Connects the seller for a bbb business Profiles are provided solely to assist you exercising...