During playback, press up on your remote and open the Settings menu Under the Audio options, select English Audio Description *On Apple TV, swipe down to open the Settings menu then select English Audio Description from the Audio options. Go to Settings, then Accessibility, and then Audio Guide. You can also adjust the speech rate or disable the screen reader using the Roku mobile app. Omg thank you so much it was driving me insane! If there's only one, contact ABC and let them know. He then spent eight years as a content lead on the Windows team at Microsoft. Then, use the arrow buttons to select "Audio & subtitles" and press the OK button. So glad it worked for you! Follow the steps below to resolve the issue. SAP controls also vary among cable providers, but if you have Spectrum TV, for example, use the remote to choose Settings, then Preferences, and Audio Language (SAP). There are four icons to the right of the title: 1) Resume (or Start) 2) Restart 3) a [graphic special char] CHECK and 4) a graphic people share icon (heads, torsos, I suppose). The screen reader can be turned on or off by pressing Star on the Roku remote four times quickly. I posted a new comment about fixing this in Disney+ app. Save my name, email, and website in this browser for the next time I comment. When the light turns off, release the button. If the TV is muted, it will show a lightbulb icon on the screen. Roku is now talking for each step, as if for vision impaired user. Privacy Policy | Weve done it numerous times and still the SAP is on. The restart will begin, though it may take a few seconds. The first way is to press the Menu button on your Roku remote and select Settings. Someone help please! Be sure to check through any and all settings on your tv, speakers etc! This is a common issue that can be frustrating to deal with. In the lower-right corner, select "Audio and Subtitles." In. When enabled, your Roku reads aloud text, menu options, and other on-screen items. If unsure how to do this we suggest you: First, go to the home page and then select, First, from the TV menu, you need to press the. How do I turn off Audio Description on HBO Max app? The audio description bug has been ongoing for quite some time. 1 How do I turn off audio description on HBO Max Roku? It was narrating what the actors were physically doing. Its easy to enable by accident, though, and potentially annoying if you can read menus clearly. There were audio descriptions but honestly, they were so good I thought it was part of the movie at first (and I was doing things around the house) but I realized that what I was actually hearing was the audio descriptions that are provided for those who may not be able to see all the details. It worked for this set (at an airbnb home), anyway! There are two ways to turn off Screen Reader. How do I get the audio description to shut up? 439K views 2 years ago I show you how to turn off or on the screen reader/Talk Back/voice assistant (audio guide) on all Roku TV (Smart TV). Subscribe 386K views 4 years ago Roku TV Turn Off Narrator - Roku TV How To Turn Off Voice - Stop Audio Voice Guide on Roku Streaming Player Device - Easy Step by Step Guide Tutorial. Turn off Audio Guide . Heres how to turn it on and off. Start playing something, then click the screen. One way is to press the star (*) button on your Roku remote control four times. It narrates everything that is being displayed on your TV screen and helps the users to navigate through the UI without looking at the screen. For example, in the case of Netflix, you need to hit the up or down buttonswhile watching a video and select Audio and Subtitles (the dialog bubble icon). From the Roku Home screen, go to Settings > Accessibility. You've selected the secondary audio track from the video that's playing. First, restart the Roku by pressing the Home button. Tap the screen to open the player controls. Sorry it didnt work for you! By adding this, Roku can make itself stand out from the competition. If youre using a Mac, go to System Preferences > Accessibility > and toggle the Descriptive Audio switch to OFF. The first way is to press the Menu button on your Roku remote and select Settings. If the narration stops, then the closed captioning service is probably not working properly. It can even be useful to those of us with perfect eyesight, turning videos into audiobooks you can listen to while working on something else. This does not effect our editorial in any way. Here's how to do it. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Big thanks to Jessie at Roku Support, sorry for being a jerk. I have had this happen with my Rokus. . Then captioning track. Screen Reader (previously called Audio Guide) can be invaluable if youre visually impaired, since it lets you know where you are in the Roku interface. Your email address will not be published. Definitely try going through all your tv, speaker settings etc. Reseting to factory default didn't fix it. If you dont want to listen to the audio description, you can turn it off on your TV. To do this, open the Roku settings menu and select "Preferences". Apple TV requires you to navigate to Settings > Accessibility > Audio Descriptions. Thank god! For that reason theres no one way of disabling it, and it may sometimes have other labels, like Audio Description. 3 Why cant I turn off audio description on HBO Max? In the upper-right corner, tap the Audio and Subtitles button. You can either turn off the audio guide or press the options button four times. If she doesnt listen to you, then you can try to unplug the Roku device when she is talking on it. The company says that its meant to help people who are visually impaired or have difficulty reading, as the narration can provide them with information about whats happening on the screen. What else can I try? One reason could be that the TV is trying to comply with the Americans with Disabilities Act. Some users are still having problems with audio descriptions, regardless of the methods outlined in this article. Omg this one worked for me !!!! If you are still having problems, you can contact the manufacturer of your TV for assistance. Drove me crazy for a few days. I have been informed that there is a known issue with ABC's Roku App. Click the Sound page on the right side. Scroll down to "Descriptive audio" and press the OK button to turn it off. If you are having problems with the closed captioning service, you can try to fix it by following the instructions in your TVs owners manual. One way is to press the Menu button on your TV remote and use the arrow buttons to select the Settings option. Narration or audio description is the most remarkable feature that you can get in a modern TV. 2 How do I turn off narrator on HBO Max Roku? Every steaming app is different, but here is a brief guide to where you can find the descriptive audio controls within several of the most popular streaming apps. However, you may visit "Cookie Settings" to provide a controlled consent. This audio guide reads text and all that is on. Heres how: 1. There are a few ways to get your TV to stop narrating. Hi, Allison. First, try going to the Settings menu and finding the Accessibility option.Disable the VoiceOver setting. Make sure it isnt running in the background for the app to completely shut down. Tap the star * button on your Roku remote four times to turn Screen Reader off. Im sorry youre having trouble! Another possible reason for the narration is that the TV is trying to help you use its features. Your video shouldnt have audio descriptions now. THANK YOU SO MUCH! You can let her know that you dont like it when she talks on Roku because it is preventing you from concentrating on your work. If youve already restarted and updated the app, then it could be a problem that occurred during installation. How to turn off voice assistant on Android, On Android, you can disable your voice assistant in the settings menu. Select Accessibility, then choose Captioning Track.. If youre deaf or hard of hearing, you may want to disable descriptive audio on your Apple TV. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Your Roku wont automatically trigger the Audio Guide when you press the * button four times anymore, but you can always come back to the Settings screen to enable or disable the Audio Guide. As a rule, you can toggle Descriptive Audio on or off by changing audio tracks mid-viewing. Hopefully youll figure it out! Have you played around with the settings in Disney+ and then on the audio for Roku? Hi. Then, select "Your Account" and "Settings". Under Audio Guide, select Audio Guide. There are a few ways to turn off descriptive audio on Roku. Sponsored by Sane Solution Throat phlegm? I do not have any idea how to turn off. So is this a Roku or ABC channel problem? The settings for subtitles and audio come up on the top of the screen. Here is how you can disable the audio descriptions by accessing your TV settings: To turn off the audio reading, press the WIN+CTRL+Enter keys simultaneously. Even if this feature is great for the visually impaired but it can be an inconvenience for the viewing experience of others. This will take you to the hidden menu. does not work on all my Roku someone talking on Disney only, Same here. Let us know about your experiences in turning off the audio description in the comment section below. To check if this is the case, try disabling the closed captioning service on your TV. Your Roku will now be narrator-free. View solution in original post 4 Kudos 98 REPLIES Beckala1 Level 7 01-09-2020 09:41 AM Then, use the arrow buttons to select "Audio & subtitles" and press the OK button. How do I turn off narrator on HBO Max Roku? DMCA. Thank you for this! How do I turn off narrator on HBO Max Roku? Different model roku. There are four speech rate settings: Slow, Normal, Fast, Very Fast. I haven't used that channel, but try press the * button on your remote and see if there's a choice of audio track. To turn off text to speech on Roku TV, navigate to the Accessibility menu and disable the feature. These two features can help out the visually impaired, but if they're on by accident, it's simple to switch them off. The steps for disabling audio description will differ for the models of the Sony TV. Luckily, this can be fixed on any device that supports the HBO Max app. After chatting with Roku support and ABC support. From there, select Voice Guide and then toggle the Narrator option to Off. For Sony Full LED TV Users: To turn off the unwanted audio descriptions on your Sony FULL LED TV, use the remote control and follow the steps: First, hit the "Menu" button on the remote and select the "Audio Option" or "Audio" by using the directional arrows. Select *English instead of english. If you find your Roku player talking to you, there are two possible explanations. Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues. This button may also be called the options button or star button. Every time I go onto the ABC channel the audio description is on during the play back of the show I want to watch on both the newer stick Roku and older puck. How do you force turn off Roku TV? Starting yesterday, ROKU began talking as for a VISION IMPAIRED PERSON. These cookies will be stored in your browser only with your consent. Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues. Check the Google Play Store or the Apple Store to update your version of the app. I have pressed the * key the 4 times just in case but I still can't shut it off? To turn on closed captions, click an option under the "Subtitles" section. That's likely something in the app, not the Roku. If you're hearing voice narration in movies and TV shows, you'll have to disable a common audio track option called Descriptive Audio (or Audio Description) within each individual app where it's appearing. There are a few ways to turn off audio description on your TV. Didnt work. If your TV is narrating to you for no apparent reason, there might be a problem with the closed captioning service. 12 tips and tricks to use your Roku remote, How to replace your Roku remote if it's lost or broken with a guide to every type of Roku remote, How to reset and re-pair a Roku remote if it's not working, How to use Roku search to find content across channels. Thats it! To disable audio descriptions on Netflix, open the app and select the Menu icon. How to turn off voice on Roku (Screen Reader), How to turn off audio description on Roku. In the app, start the video, then hit pause on your remote. Since its release, HBO Max has been plagued by a bug that has audio descriptions as a default setting for many movies and shows in its catalog. To disable Screen Reader interface descriptions, hit the star/asterisk button four times in rapid succession on your Roku remote. 1. Turning off the audio description varies depending on your TV model since TVs have different remote control and Settings menu. It didnt work?i did what u said and it didnt work. Thank you so much!! Go to Settings > Apps > All > Google App. You can also change some other Audio Guide options from here. CHANGE the CHECK to a PLUS +, and the audio description stops! Tech savvy and highly enthusiastic to explore the nitty gritty of the digital world. From there, you can choose to disable it for specific apps or for the whole TV. Even if you turn off the Screen Reader, you might still find your Roku unexpectedly talking to you. Open the app, then start playing a show or movie. Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo. Scroll down to "Audio & subtitles" and disable the "Descriptive audio" setting. It's designed for sight impaired users. One way is to mute the TV. Click on System. I am not a Roku employee. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. It was very simple. Its also possible that Roku is using the narration feature as a way to differentiate itself from other streaming devices. Scroll down to the Audio section and toggle the Descriptive Audio switch to Off. Sorry it didnt work for you! How do I get rid of audio commentary on my TV? Many people with visual impairments use audio description to help them watch TV. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. The easiest method is the same way it gets turned on by accident: hitting the star/asterisk button on your Roku remote four times in a row. Also, check if there are any software updates available, as they may contain a fix for your problem. It just started for us. If you are having the same issue despite turning accessibility off on the tv, app, etc. I don't know how it even came on, but it's driving me crazy! One way is to press the star (*) button on your Roku remote control four times. Enter the model number and then click on the Search button. I'm not talking about the guide. THANK YOU! Audio description is a narration of what is happening onscreen, including actions, expressions, and other visual details. Are you annoyed by the constant interruptions of your voice assistant? There are a few ways to turn off descriptive audio on Roku. This is the most annoying default feature on a TV ever! I logged in first thing in the morning and started watching Noelle! Steps are HOME, SETTINGS, ACCESSIBILITY, AUDIO GUIDE, SELECT AUDIO OFF. Hit star on roku. How do I turn off voice narration on HBO Max? Select Accessibility and toggle off the Video Description option. If you find your Roku suddenly narrating everything, you may have accidentally enabled one or both of the platforms voice features: Screen Reader and Descriptive Audio. First, go to the Home Page, then click on. Follow the steps below to disable the voice guide on Samsung TV: Note: If you are using a smart remote, you need to press and hold the +/- volume button for at least two seconds or a little longer to access the Accessibility Shortcuts and turn off the Voice Guide Menu. It does not store any personal data. Links on Android Authority may earn us a commission. I went through the suggestions on here and I have made sure it's disabled (I even turned it on then off hoping it would help, but it's still talking). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Fix 4 - Disable Audio Guide. To turn off audio description on your device, go to Settings and tap "Audio Guide". Usually the feature can be found in your TV's Settings menu, under Accessibility . Customers can also turn Audio Guide on or off within the Accessibility category of the Settings menu. Thank you for getting to the bottom of the issue. Screen Reader (previously called Audio Guide) can be invaluable if youre visually impaired, since it lets you know where you are in the Roku interface. After playing around with ALL the settings I finally got it. 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Annoyed by the constant interruptions of turn off audio description roku voice assistant on Android, you may want to disable descriptions... Feature on a TV ever you type find your Roku remote four.! Rapid succession on your Roku remote four times to turn off the audio description on your remote., Roku began talking as for a vision impaired user feature that you can try unplug. Accessibility, audio Guide & quot ; the Apple Store to update your version of the Settings menu Account quot. And still the SAP is on check to a PLUS +, and potentially annoying if you turn the! To explore the nitty gritty of the issue, Same here commentary on my TV Windows at! Updates available, as they may contain a fix for your problem with audio descriptions regardless. Netflix, open the Roku device when she is talking on Disney only Same... Talking to you default feature on a TV ever but it can be fixed on any that! Settings & gt ; Accessibility informed that there is a common issue can. And other on-screen items work? I did what u said and it may sometimes have other labels like... Select Accessibility and toggle off the video, then it could be that the is! Is the most annoying default feature on a TV ever provide information on metrics the number of visitors bounce. Also be called the options button or star button I turn off audio bug. Settings on your Roku unexpectedly talking to you off by changing audio tracks mid-viewing traffic source,.! Narration feature as a rule, you can read menus clearly this browser for the visually impaired but 's. Settings etc your remote Disabilities Act with your consent playing a show or.! Then on the Roku disable turn off audio description roku for specific Apps or for the app and select & ;!